Account Specialist - Inside Sales

Merz North America•Raleigh, NC

About The Position

The Account Specialist, Inside Sales is responsible for driving revenue in established small and dormant accounts and attaining quarterly sales quotas. The role maintains an active lead pipeline, places outbound calls in support of sales and marketing programs, and meets monthly performance goals. It supports both the Injectable and Skincare sides of the business.

Requirements

Bachelor's degree.
At least 2 years of proven sales experience with documented success.
Demonstrated above-average communication skills.
Ability to understand and communicate detailed product information on the label for assigned products.
Ability to establish strong relationships over the phone.
Ability to drive sales results in assigned geographies.
Ability to prioritize and multitask effectively.
Technology savvy, with the ability to execute inside sales using call-center technology.
Strong problem-solving skills.
Exceptional communication and selling skills.

Nice To Haves

Healthcare industry experience involving interaction with physicians, patients, and others.
Aesthetics, dermatology, or cosmeceutical sales experience.
Working knowledge of SAP and OCE.
Proficiency in MS Office and Excel.

Responsibilities

Plan and place outbound calls and emails to potential and existing customers, converting interactions into sales.
Handle inbound sales calls and emails and convert them into sales.
Process incoming leads from tradeshows.
Work with the manager team to establish, maintain, and improve marketing strategies for company products.
Keep management informed of activity, including preparing reports in a timely manner.
Identify or contact customers for targeted sales campaigns outlined by the Manager, Inside Sales.
Achieve sales quotas across the portfolio and execute marketing plans, adapting creatively to multiple initiatives.
Manage sample allocation, place orders, provide marketing materials, and assist accounts with marketing strategies.
Provide customers with technical training on the application and use of company products.
Support leave-of-absence and vacant-territory coverage.
Attend sales training and sales meetings as required.