About The Position

The Account Specialist promotes a product to community practices and health systems, including community and private practices, community-based hospitals, academic medical centers, and government accounts such as military treatment facilities and Veterans Affairs Medical Centers. The role develops and maintains relationships with relevant accounts and departments, including neurology, pain medicine, physical medicine and rehabilitation, primary care, and pharmacy. The Account Specialist works to meet or exceed sales goals, identifies customer needs, and connects customers with appropriate company resources. The position also provides clinical education and injection training to residents, fellows, and other hospital personnel, using anatomical and procedural information to explain appropriate injection paradigms, postures, and considerations. The role uses company sales and data resources, implements the U.S. Marketing Plan, and collaborates with other Account Specialists on approved product promotion and training within hospital and health system accounts.

Requirements

  • Bachelor’s degree in health, sciences, pharmacy, or a business-related field preferred, or relevant equivalent industry experience required.
  • In lieu of a bachelor’s degree, at least five years of technical experience is required; a high school diploma or GED is required.
  • Ability to lift or pull 25–100 lb. training models.
  • Meet necessary hospital credentialing and vaccination requirements and satisfy applicable health care industry representative credentialing requirements for facilities and organizations in the assigned territory.
  • Valid driver’s license; ability to pass a pre-employment drug screening test and meet safe driving requirements.
  • Ability to travel adequately to cover the territory, including overnight attendance at scheduled training events and sales meetings.
  • Ability to manage a complex sale, quickly learn procedural, technical, clinical, and anatomical information, and communicate, present, and train to a variety of audiences.
  • Be in good standing and/or eligible to obtain required HCIR credentials, which may include background checks, drug screens, proof of immunization/vaccination, fingerprinting, and licenses required by individual states or cities.

Nice To Haves

  • Experience with Buy & Bill and/or Specialty Pharmacy products in both health systems and private practice.
  • At least three years of sales experience for candidates qualifying through the equivalent-industry-experience pathway.
  • Documented history of strong sales performance, preferably in clinical, technical, or consultative sales involving multiple decision makers.

Responsibilities

  • Promote a product to meet or exceed sales goals in community and private practices, hospitals, and health systems.
  • Identify customer training, clinical, operational, and reimbursement needs and address them with appropriate company resources.
  • Provide education and clinical/injection training to residents, fellows, and other key hospital personnel.
  • Deliver anatomical and procedural information and training, including appropriate anatomical terminology, injection paradigms and postures, and relevant insights and considerations.
  • Use company sales and data resources to enhance productivity and product growth while implementing the U.S. Marketing Plan.
  • Collaborate with other Account Specialists to promote the product for approved indications and conduct individual, department, or group resident/fellow trainings within hospital and health system accounts.

Benefits

  • Paid time off, including vacation, holidays, and sick time.
  • Medical, dental, and vision insurance for eligible employees.
  • 401(k) for eligible employees.
  • Eligible to participate in short-term incentive programs.
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