Account SE

Salesforce•New York, NY

1d•$134,750 - $198,170

About The Position

Salesforce is seeking a Pre-Sales Solution Engineer with deep Master Data Management (MDM) expertise for its SMB Solution Engineering team. The role serves as the technical authority on MDM in a fast-moving, high-volume SMB segment, helping customers understand how trusted, governed master data creates business value. The Solution Engineer partners with Account Executives across the sales cycle, leading technical discovery, delivering tailored demonstrations and Proofs of Concept, and recommending architectures that connect MDM solutions to business outcomes. The role also bridges MuleSoft and Informatica, supporting creative combined go-to-market motions. The position requires MDM expertise across identity and entity resolution, data modeling, governance and workflows, data integration, and headless MDM. The successful candidate will work with customers and internal teams to qualify opportunities, clarify requirements, showcase solutions, and improve Salesforce’s MDM and Data Foundation offerings.

Requirements

Proven experience in a technical sales or delivery role designing, configuring, and demonstrating Master Data Management solutions.
Understanding of identity and entity resolution, including deterministic and probabilistic matching, deduplication rules, and survivorship strategy design.
Understanding of multi-domain data modeling, parent-child hierarchies, relationship graphs, and taxonomy design.
Understanding of configurable workflows, data stewardship, task management, reference data, and data quality integration.
Understanding of data ingress and egress and real-time interaction with master data.
Familiarity with exposing MDM services through MCP endpoints or REST APIs to provide structured, trusted master data to external multi-agent systems.
Strong presentation and discovery skills, including the ability to communicate with technical and non-technical audiences at all levels.
Ability to establish customer trust and influence key decision makers.
Experience with cloud technologies, including iPaaS, SaaS, and cloud infrastructure.
Experience building and delivering Proofs of Concept and independently responding to RFIs and RFPs.
Ability to lead architectural discussions.
Comfort operating in a high-volume, high-ambiguity SMB environment.
B.S. in Computer Science, Software Engineering, or MIS, or equivalent relevant experience; experience is evaluated on core competencies.
Knowledge of related applications, relational databases, and web technology.
Solid oral, written, presentation, collaboration, and interpersonal communication skills.
Ability to work as part of a team to solve technical problems in varied political environments.
At least 4 years of professional experience.

Nice To Haves

Salesforce or Informatica certifications.
Previous Solution Engineer or Sales Engineering experience.
Familiarity with the MuleSoft and/or Informatica product portfolio.

Responsibilities

Build trusted relationships with Account Executives and customers to qualify deals, identify business value, and provide technical guidance.
Conduct technical discovery to document, analyze, and clarify business and MDM-specific requirements.
Deliver solution demonstrations, whiteboarding sessions, architecture workshops, and Proofs of Concept addressing MDM capabilities and SMB integration challenges.
Respond independently to RFI and RFP documents.
Collaborate with Product Management, Engineering, and Product Marketing to improve MDM and Data Foundation offerings.
Stay current with developments in MDM, iPaaS, and AI and maintain knowledge of competitive positioning.
Partner with Account Executives throughout the sales cycle and make architectural recommendations connecting MDM solutions to business outcomes.
Help the team and customers explore combined MuleSoft and Informatica go-to-market motions.