Account Representative, Medicare Sales

Molina Healthcare•Long Beach, OH

About The Position

The Account Representative supports Molina Medicare sales activities and helps increase membership through direct sales and marketing of Molina Medicare products to dual-eligible and Medicare-Medicaid recipients in assigned market areas. The role works toward revenue, profitability, retention, and monthly sales goals while following ethical sales practices and applicable Centers for Medicare and Medicaid Services (CMS) and other regulatory requirements. Candidates must reside in Ohio. The position involves generating and following up on leads, participating in community outreach and events, supporting individual meetings and group presentations, and helping eligible individuals complete enrollment applications. The representative provides beneficiaries with clear product and enrollment information, maintains sales records and lead statuses in Salesforce, and travels approximately 80% of the time within Northeast Ohio.

Requirements

At least 2 years of experience in Medicare, Medicaid, Marketplace, and/or other health insurance-related sales, or an equivalent combination of relevant education and experience.
Active and unrestricted Life & Health insurance license.
Reliable transportation for travel throughout the assigned sales territory.
Knowledge or understanding of community resources.
Customer service and sales skills.
Multitasking and organizational skills.
Experience working with senior citizens and low-income individuals.
Effective verbal and written communication skills and relationship-building skills.
Proficiency with Microsoft Office suite and applicable software programs.
Must reside in Ohio.

Nice To Haves

Medicare-specific knowledge or experience.
Bilingual.
AHIP license.

Responsibilities

Deploy sales strategies to obtain referrals and self-generated leads sufficient to meet sales targets, including participation in community events and targeted outreach to group associations, community centers, senior centers, senior residences, and other potential marketing sites.
Assist in generating leads through referrals and local outreach.
Promptly follow up on assigned company-generated leads.
Support scheduling individual meetings and group presentations from assigned leads.
Work toward monthly sales goals established by leadership.
Participate in sales presentations with potential customers and help tailor presentations to customer needs.
Guide eligible individuals through enrollment in Molina Medicare products and ensure accurate application documentation.
Provide Medicare beneficiaries with clear and accurate information about product options, enrollment steps, and service contacts.
Maintain sales activity records and regularly update lead status in Salesforce.
Travel approximately 80% of the time within Northeast Ohio.