Account Manager, Medicare

Excel•Miami, FL

1d•Remote

About The Position

This remote role is for a candidate located in Ohio or South Florida. The Account Manager, Medicare owns a portfolio of Medicare-focused enterprise business partners with substantial advertising budgets, helping partners grow through campaign performance insights, market knowledge, and strategic relationship management. The position requires accountability for account outcomes, resolving partner issues, and delivering measurable value that supports long-term relationships and account growth. The role includes some travel to onsite events and in-person collaboration. It offers potential growth toward Senior Account Manager and expanded responsibilities based on performance, business needs, and demonstrated capabilities.

Requirements

At least 3 years of experience in B2B account management, performance marketing, insurance, or SaaS.
Strong analytical and problem-solving skills, including a solid grasp of KPIs and how to influence them.
Excellent written and verbal communication skills; able to communicate clearly, concisely, and persuasively.
Self-directed, accountable, and organized, with a focus on measurable outcomes.
Experience managing client relationships and contributing to revenue growth within existing accounts.
Must be located in Ohio or South Florida.

Nice To Haves

Experience with complex or enterprise-level client relationships.
Hands-on experience with Google Ads, Taboola, Tableau, or similar platforms.
CRM experience, preferably Salesforce.
Familiarity with Medicare, lead generation, or regulated marketing environments.

Responsibilities

Manage enterprise Medicare accounts with significant monthly budgets and own day-to-day performance and partner relationships.
Build relationships with senior stakeholders at carriers, brokerages, and agencies, and lead regular business reviews.
Work with internal teams to develop account strategies informed by performance data and market trends.
Identify and drive growth through optimization, expansion, and upselling, and contribute to pricing proposals.
Maintain accurate account records and pipeline information in Salesforce and Asana.
Analyze account performance to identify trends, risks, and opportunities.
Turn performance insights into action plans that improve results and partner outcomes.
Troubleshoot performance issues and coordinate with technical teams to resolve them promptly.
Document wins and best practices and share learnings with the broader team.
Serve as the primary point of contact for assigned accounts, with leadership support for larger or more complex accounts.
Present performance data as clear, actionable recommendations and narratives.
Handle escalations professionally and involve leadership when appropriate.
Build trust with stakeholders at multiple levels and take on a growing role in executive-level conversations and business reviews.