Account Representative Development - Territory 75S548

Sherwin-Williams•Little Rock, AR

About The Position

The Account Development Representative initiates and manages customer relationships and serves as a point of contact for the Company. The role coordinates selling efforts to grow new and incremental sales among target accounts through face-to-face customer calls, phone contacts, and targeted selling events. Working with Sales Representatives, the representative identifies target accounts and opportunities to deepen business relationships. The position involves heavy prospecting, adding new accounts to the target account list, and logging all contacts and calls with target accounts. The position is eligible for a performance-based bonus subject to the terms of the Company’s applicable plans. The role involves contact with customers, which may include minors, and access to cash and other payment methods, electronic equipment, personal information, store merchandise, and other items of value. Access may be supervised or unsupervised. The Company has determined that a criminal-history review is necessary to protect its business, operations, and reputation, as well as the safety of customers, staff, employees, vendors, contractors, and the general public.

Requirements

  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without current or future employment-visa sponsorship.
  • Must have a valid, unrestricted driver’s license.
  • High school diploma or comparable certification, such as a GED.
  • At least one year of experience working in a retail, sales, or customer service position.
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.

Nice To Haves

  • At least one year of work experience as an Assistant Store or Branch Operations Manager for Sherwin-Williams.
  • Previous work experience conducting outside sales calls.
  • At least an associate’s degree in business, sales, or marketing.
  • Previous work experience selling paint and paint-related products.
  • Work experience using timekeeping and/or customer relationship management (CRM) systems.
  • Willingness to relocate for future job opportunities.
  • Ability to read, write, comprehend, and communicate in more than one language.
  • Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

  • Coordinate selling efforts to grow new and incremental sales with the target account list.
  • Conduct phone contacts with target accounts.
  • Organize and execute targeted selling events.
  • Develop strategies to grow sales and profits with key, opportunity, new, and existing customers.
  • Build customer relationships by understanding and supporting customers’ businesses.
  • Conduct product demonstrations to support customer solutions.
  • Develop working relationships with stores to achieve business goals.
  • Generate leads.
  • Help determine pricing schedules for quotes, promotions, and negotiations.
  • Prepare weekly and monthly reports as required.
  • Give sales presentations to prospective clients.
  • Coordinate sales efforts with marketing programs.
  • Understand and promote company programs.
  • Prepare and submit sales contracts for orders.
  • Visit clients and potential clients to evaluate needs or promote products and services.
  • Maintain client records.
  • Answer client questions about terms, products, prices, and availability.
  • Identify target accounts in partnership with Sales Representatives, including through sales calls.
  • Add new accounts to the target account list and log all contacts and calls with target accounts.

Benefits

  • Performance-based bonus, subject to the terms of the Company’s applicable plans.
  • Health benefits, including medical, dental, and vision coverage.
  • Flexible Spending Accounts (FSAs).
  • Disability coverage.
  • Security benefits.
  • Retirement and savings benefits.
  • Time-away-from-work package, including personal leave, paid parental leave, medical leave, vacation, and holidays.
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