Account Relationship Manager - July 2026 Start

First National Bank of Williamson • Ft Wright, KY

3d • Onsite

About The Position

The Account Relationship Manager builds and maintains strong customer relationships by assisting clients with deposit account openings, account maintenance, and consumer lending needs. This role serves as a trusted advisor to customers, educating them on available banking products and digital services while identifying opportunities to cross-sell additional solutions. The Account Relationship Manager ensures loan and account documentation is accurate, complete, and compliant with regulatory standards, supporting both the customer experience and the bank’s risk management efforts. By balancing sales, service, and compliance, this role plays a vital part in strengthening customer loyalty and driving branch growth.

Requirements

• High school diploma
• 2+ years of banking or customer relationship experience.
• Knowledge of consumer banking products and lending procedures.
• Strong computer and system navigation skills.

Nice To Haves

• Strong communication, interpersonal and relationship-building skills.
• Sales-minded with ability to match customer needs to bank solutions.
• Effective financial consultation skills with an ability to explain financial products clearly and professionally.
• Detail-oriented with attention to accuracy.
• Ability to handle confidential information responsibly.

Responsibilities

• Open and maintain consumer deposit accounts.
• Assist customers with consumer loan applications and processing.
• Educate customers on banking products, digital services, and lending options.
• Identify opportunities to cross-sell additional products and services.
• Ensure compliance with policies, procedures, and regulatory requirements.

Benefits

• Health, dental, and vision insurance
• Life and disability insurance
• Critical illness, accident, and hospital indemnity insurance
• Pet insurance and pet discount program
• 401(k) plan
• Generous paid time off policy
• Generous holiday schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees