Account Planner

Webco Industries•Sand Springs, OK
•Onsite

About The Position

The Account Planner supports production planning and customer service activities by coordinating planning processes for assigned accounts. The role serves as a liaison between Webco’s contract customers and the Oklahoma Carbon production group, translating customer needs into accurate production plans. Working with sales, production, and logistics, the Planner helps balance customer satisfaction with plant optimization while developing expertise in SAP planning, data analysis, and production coordination. The position is expected to model Webco’s principles of integrity, trust, and teamwork.

Requirements

  • High school diploma or equivalent.
  • Basic proficiency in Microsoft Office, including Excel, Word, and Outlook.
  • Strong organization, communication, and problem-solving abilities.
  • 0–2 years of experience in planning, scheduling, customer service, or related areas.
  • Ability to work a minimum of 8 hours per day on a regular basis.
  • Corrected vision and hearing to the normal range.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Ability to perform prolonged sitting and computer work, with possible standing or walking up to 2 miles within manufacturing facilities.
  • When visiting plant areas, use required PPE: safety glasses, hearing protection, and steel-toed footwear.

Nice To Haves

  • Coursework or a degree in Business, Supply Chain, or Operations.
  • Familiarity with SAP or similar ERP systems.
  • Previous work experience in a manufacturing or production environment.

Responsibilities

  • Assist in planning and coordinating production schedules to fulfill customer orders and forecasts.
  • Communicate with internal departments, subcontractors, and customers to maintain order accuracy and delivery timelines.
  • Support the review and entry of customer forecasts into SAP and ensure alignment with production capabilities.
  • Monitor production progress and flag potential issues that could affect delivery.
  • Assist in analyzing inventory and order data to balance material availability with demand.
  • Maintain accurate documentation in SAP and SharePoint for assigned accounts.
  • Support the Account Planning team in optimizing production runs and resource utilization.
  • Follow established planning methodologies and assist with implementing process improvements.
  • Maintain professional, effective communication across all levels of the organization.
  • Demonstrate consistent attendance, organization, and attention to detail.
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