Shipping Account Planner

PVH•Palmetto, GA

About The Position

The Shipping Account Planner is part of PVH’s Warehouse and Distribution team, which manages the efficient movement and storage of products. The role is responsible for scheduling and documenting outbound traffic, routing shipments with customers and carriers, preparing shipping records such as Bills of Lading, and maintaining pickup appointments and status information. The position manages outbound shipment planning and routing, supports timely and accurate customer deliveries, coordinates equipment and appointments with logistics departments and carriers, and maintains complete shipping paperwork and records. It uses the PKMS Warehouse Management System to build loads, track shipment information, and research issues. The role also prepares commercial invoices for international shipments and works with internal teams on customer setup, purchase-order extensions, and chargebacks. The schedule is Monday through Friday, 7 a.m. to 3 p.m. PVH describes a comprehensive benefits package that includes insurance, retirement contributions, paid time off, wellbeing support, care services, education assistance, and associate discounts. Benefit eligibility depends on employment status, location, and length of employment.

Requirements

  • High school diploma required.
  • At least 2 years of solid experience in distribution or shipping routing, or relevant experience.
  • Strong written and verbal communication skills.
  • Exceptional computer skills, including Microsoft Office, Word, and Excel.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Build relationships with customers and specific carriers.
  • Route and optimize carriers’ freight.
  • Ensure customer shipment start dates, cancel dates, and distribution center dates are met.
  • Communicate customer and carrier issues to PVH customer service, strategic services, and transportation teams.
  • Schedule wholesale shipments involving $10,000,000 to $25,000,000 in value and/or 100,000,000 to 250,000,000 units.
  • Ensure load-planning cube accuracy and on-time arrival of customer shipments.
  • Schedule outbound shipments according to customer routing requirements and carrier appointment schedules.
  • Coordinate with customer logistics departments and carriers to confirm adequate equipment is on site.
  • Prepare complete and accurate outbound paperwork, including shipping documentation.
  • Maintain orderly files and shipping records for outbound shipments.
  • Research, retrieve, and communicate requested shipping documentation.
  • Use the PKMS Warehouse Management System to build loads, track and update shipment information, and research issues.
  • Prepare commercial invoices for international shipping.
  • Work with PVH customer service, strategic services, and transportation teams to set up new customer accounts.
  • Request extensions for customer purchase orders and communicate carrier or customer issues to PVH customer service and strategic services.
  • Collaborate with PVH deductions/claims and merchandise coordinators regarding customer chargebacks.
  • Perform other duties as assigned by the supervisor.
  • Remain alert, assist fellow associates, work with detailed information, analyze data, and make appropriate decisions.

Benefits

  • Competitive pay.
  • Medical, vision, dental, life, and disability insurance.
  • Above-market 401(k) contribution for eligible associates.
  • Company-paid holidays and paid time off.
  • Volunteer opportunities.
  • Wellbeing tools and programs, including Headspace membership, fitness or digital meditation subscription reimbursement, and the opportunity to earn up to $200 a year in rewards for exercise and healthy activities.
  • Access to Care.com services for childcare, elder care, adoption preparation, and pet care, plus reimbursement for backup care.
  • Tuition reimbursement and continued-education support.
  • Discounts at company outlets and e-commerce sites.
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