Account Planner
About The Position
The Account Planner supports production and customer service activities by coordinating planning processes for assigned accounts. The position serves as a liaison between Webco’s contract customers and the Oklahoma Carbon production group, translating customer needs into accurate production plans. Working with sales, production, and logistics, the Planner helps balance customer satisfaction with plant optimization while developing expertise in SAP planning, data analysis, and production coordination. The role emphasizes integrity, trust, teamwork, agility, accountability, initiative, and engagement. Success is measured by accurate and timely production plan updates, effective communication between customers and production, accurate system data, support for on-time delivery and order fulfillment, reliable attendance and responsiveness, and contributions to process improvement.
Requirements
- High school diploma or equivalent.
- Basic proficiency in Microsoft Office, including Excel, Word, and Outlook.
- Strong organization, communication, and problem-solving abilities.
- 0–2 years of experience in planning, scheduling, customer service, or related areas.
- Ability to work a minimum of 8 hours per day on a regular basis.
- Corrected vision and hearing to the normal range.
Nice To Haves
- Coursework or a degree in Business, Supply Chain, or Operations.
- Familiarity with SAP or similar ERP systems.
- Previous work in a manufacturing or production environment.
Responsibilities
- Assist in planning and coordinating production schedules to fulfill customer orders and forecasts.
- Communicate with internal departments, subcontractors, and customers to maintain order accuracy and delivery timelines.
- Support the review and entry of customer forecasts into SAP and ensure alignment with production capabilities.
- Monitor production progress and flag issues that could affect delivery.
- Assist in analyzing inventory and order data to balance material availability with demand.
- Maintain accurate documentation in SAP and SharePoint for assigned accounts.
- Support the Account Planning team in optimizing production runs and resource utilization.
- Follow established planning methodologies and assist with process improvements.
- Maintain professional and effective communication across all levels of the organization.
- Demonstrate consistent attendance, organization, and attention to detail.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
