Account Operations Coordinator

Barton Associates • Worcester, MA

16d

About The Position

The Account Operations Coordinator partners with a senior Account Executive to manage the administrative and coordination work behind active assignments and new submissions. The role gives the Account Executive more time for client development and sales while ensuring assignments run accurately and on time.

The coordinator owns confirmations, purchase orders, provider schedules, timecards, credentialing follow-up, job listings, MSP/VMS intake, candidate matching and submissions, and interview coordination. They also follow up with recruiting, credentialing, finance, and the PORT team to resolve open questions and keep work moving. The position provides PTO coverage for the Account Executive and offers exposure to the locum tenens business across recruiting, credentialing, and finance, with a foundation for a future career in account management.

Requirements

• 1 to 3 years of experience in a coordination, administrative, or operations role.
• Strong attention to detail.
• Strong organizational skills while handling volume and shifting priorities.
• Clear, professional communication with clients, providers, and internal teams.
• Comfort using Salesforce or another CRM and Excel.
• An ownership mindset and willingness to follow through without being asked.

Nice To Haves

• Healthcare staffing experience.
• MSP/VMS experience.
• VMS portal experience.

Responsibilities

• Prepare and send confirmation letters and purchase orders; verify negotiated terms and flag discrepancies.
• Build and maintain provider schedules with clients, including scheduling for closing deals; keep dates, extensions, and cancellations accurate in Salesforce.
• Collect timecards and resolve outstanding issues with clients; drive finance and invoice questions to resolution.
• Monitor outstanding credentialing items, prompt the Account Executive when a response is needed, and follow up through completion.
• Enter and update job listings, process new MSP/VMS requests, and identify provider matches for open listings.
• Prepare accurate, candidate-specific MSP/VMS profiles and presentations; verify that each CV matches its write-up before submission.
• Schedule interviews, send invitations and candidate details, and track outcomes.
• Follow up with recruiters, credentialing, finance, and the PORT team on matters such as submission status, availability, purchase order status, and booked days.
• Provide knowledgeable coverage when the Account Executive is on PTO, keeping assignments moving and handling issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed