Account Operations Coordinator

Barton Associates • Peabody, MA

16d

About The Position

The Account Operations Coordinator supports a senior Account Executive by managing the administrative and coordination work behind active healthcare staffing assignments and new candidate submissions. The role helps keep providers working and clients informed by coordinating confirmations, schedules, timecards, credentialing, job listings, candidate submissions, and interviews. It also involves following up with recruiting, credentialing, finance, and the PORT team to resolve outstanding questions and keep assignments moving.

The position is intended for an organized, detail-oriented person who can work quickly, manage shifting priorities, and take ownership of follow-through. It offers exposure to the locum tenens business and collaboration across recruiting, credentialing, and finance, providing a foundation for a career in account management. The coordinator also serves as a knowledgeable backup for the Account Executive during PTO.

Requirements

• 1 to 3 years in a coordination, administrative, or operations role.
• Strong attention to detail.
• Strong organizational skills and ability to manage volume and shifting priorities.
• Clear, professional communication with clients, providers, and internal teams.
• Comfort using Salesforce or another CRM and Excel.
• Ownership mindset and ability to follow through without being asked.

Nice To Haves

• Healthcare staffing experience.
• MSP/VMS experience.
• VMS portal experience.

Responsibilities

• Prepare and send confirmation letters and purchase orders, verify that terms match negotiated agreements, and flag discrepancies.
• Build and maintain provider schedules with clients, including scheduling for closed deals; keep dates, extensions, and cancellations accurate in Salesforce.
• Collect timecards, resolve outstanding timecard issues with clients, and drive finance and invoice questions to resolution.
• Monitor outstanding credentialing items, prompt the Account Executive when a response is needed, and follow up until items are completed.
• Enter and update job listings, process new MSP/VMS requests, and identify provider matches for open listings.
• Prepare accurate, candidate-specific profiles and presentations for MSP/VMS submissions, and verify that each CV matches its write-up.
• Schedule interviews, send invitations and candidate details, and track outcomes.
• Follow up on open questions with recruiters, credentialing, finance, and the PORT team, including sub status, availability, purchase order status, and days booked.
• Provide backup coverage when the Account Executive is on PTO, keeping assignments moving and handling issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed