Account Operations Coordinator

Barton Associates Careers • Peabody, MA

18d

About The Position

The Account Operations Coordinator is the administrative and coordination partner to a senior Account Executive, managing work behind active assignments and new candidate submissions. The role helps keep providers working and clients informed while freeing the Account Executive to focus on client development and new business. It involves coordinating confirmations, schedules, timecards, credentialing, listings, candidate submissions, and interviews, as well as following up with recruiting, credentialing, finance, and the PORT team to resolve open questions. The position offers exposure to the locum tenens business and collaboration across recruiting, credentialing, and finance, providing a foundation for a potential career in account management. The coordinator also provides knowledgeable coverage when the Account Executive is on PTO.

Requirements

• 1 to 3 years of experience in a coordination, administrative, or operations role.
• Strong attention to detail.
• Strong organizational skills while managing volume and shifting priorities.
• Clear, professional communication with clients, providers, and internal teams.
• Comfort using Salesforce or another CRM and Excel.
• Ownership mindset and ability to follow through without being asked.

Nice To Haves

• Healthcare staffing experience.
• MSP/VMS experience.
• Experience with VMS portals.

Responsibilities

• Prepare and send confirmation letters and purchase orders, verify terms against negotiated details, and flag discrepancies.
• Build and maintain provider schedules with clients, including scheduling for closing deals; keep dates, extensions, and cancellations accurate in Salesforce.
• Collect timecards, resolve outstanding issues with clients, and drive finance and invoice questions to resolution.
• Track outstanding credentialing items, prompt the Account Executive when a response is needed, and follow up through completion.
• Enter and update job listings, process new MSP/VMS requests, and identify provider matches for open listings.
• Prepare accurate, candidate-specific MSP/VMS profiles and presentations, and verify that each CV matches its write-up before submission.
• Schedule interviews, send invitations and candidate details, and track outcomes.
• Follow up on open questions with recruiting, credentialing, finance, and the PORT team, including submission status, availability, purchase-order status, and booked days.
• Provide backup coverage during the Account Executive's PTO, keeping assignments moving and handling issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed