Account Manager

Acrisure•Parsippany, NJ

22h•Onsite

About The Position

Acrisure is seeking an Account Manager to join our growing Distressed Auto team in Parsippany, NY. Acrisure is a global fintech leader, empowering millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Requirements

Five (5) or more years Account Manager experience preferred
Full knowledge of insurance products and usage.
Adequate knowledge of rating procedures, coverage, and industry operations to effectively manage, maintain and underwrite assigned client and prospect lists.
Full knowledge of insurance markets and reference to markets.
Ability to carry out complex tasks with concrete and abstract variables.
Excellent computer skills needed and must understand functionality.
Functional and technical ability to do job at high level of accomplishment.
Provides information so that decisions can be made on a timely basis with accuracy.
Uses time effectively and efficiently, concentrates efforts on more important priorities.
Amount of work is expected to meet goals on regular basis.
Is with few errors with little rework.
Ability to communicate fluently in English in all oral and written communications with others.
Ability to understand written and oral communication and interpret abstract information.
Must be a team player and customer service oriented.

Responsibilities

Assists clients with making coverage changes in an automated environment supported by imaging system; determines if delayed or advanced billing is appropriate and invoice's, accordingly, uses each contact with the client as an opportunity to review the whole account, round it and market.
Informs and educates clients about policy coverage, changes, exclusion and insurance coverage needs.
Provides technical support to Producer(s) to benefit clients and to reach agency's strategic business goals.
Prepares proposals in coordination with producer(s).
Submits applications to eligible and appropriate carriers.
Obtains client signatures on applications as necessary; follows up to ensure timely receipt of quotations and policies.
Manages clients' needs by producing binders, certificates, policies, endorsements and other related items; verifies their accuracy.
Prepares summaries of insurance, schedules and proposals as needed for account review.
Remarkets renewals, contacts clients, creates renewal proposals and handles other renewal activities in coordination with the producer(s).
Renews policies following agency standards.
Verifies each renewal's accuracy; ensures that all renewals are produced.
Reviews audits of policies; verifies accuracy and facilitates corrections, as needed, between client and carrier.
Maintains and updates electronic and client activity files.
Verifies policy and policy change information, facilitating corrections when necessary.
Processes incoming mail requests, responding promptly and appropriately.
Verifies accuracy of all direct billed cancellations and takes appropriate corrective action when needed.
Uses agency credit and collection policy in invoicing and pursuing prompt payments
Processes and follows up on cancellations requests to carriers to ensure accurate and timely resolution; maintains agency in financial equity whenever possible.
Sets priorities and manages workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities.
Maintains a cordial and effective relationship with clients, co-workers, carriers, vendors and other business contacts.
Keeps informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance.
Interacts with other effectively by utilizing good communications skills, cooperating purposefully and providing information and guidance, as needed, to achieve the business goals of the agency.
Performs technical tasks to expedite client services.
Other duties may be assigned as needs arise, or as required.