Account Manager, Manufacturing
About The Position
W.W. Grainger is hiring an Account Manager for its Manufacturing market. The role produces positive sales growth within a specific geography or vertical market, supporting an average of 10–15 current accounts and approximately $4 million in annual business. The Account Manager uses Grainger’s Salesforce CRM for daily business activities and reports to the District Sales Manager of Manufacturing. The position is hybrid and requires travel to each customer in the assigned market at least monthly, or more frequently as needed. The role focuses on understanding customer goals and changing needs, using market knowledge and company resources to respond to developments in customers’ businesses, supporting managed inventory tasks, and developing account penetration strategies and regular business reviews to grow profitable sales.
Requirements
- High school diploma or GED.
- At least 3 years of direct outside sales experience.
- Experience with sales forecasting, opportunity management, and customer planning.
- Process discipline and the ability to align planning goals with a pipeline development process to grow market revenue.
- Ability to use a sales process to uncover customer objections or concerns and determine appropriate solutions.
Responsibilities
- Understand customer goals and remain alert and responsive to changing customer needs.
- Demonstrate knowledge of market data and access resources to respond quickly to new developments in customers’ businesses.
- Oversee support of managed inventory tasks to improve understanding of customers, increase contacts within customer groups, and increase sales results.
- Provide solutions based on Grainger’s Value Proposition to grow profitable sales.
- Develop account penetration strategies, including regular business reviews for essential customers, to maximize sales.
- Use Salesforce CRM to perform daily business activities.
- Travel to each customer within the aligned market at least once per month, or more frequently where needed.
Benefits
- Medical, dental, vision, and life insurance coverage starting on the first day of employment.
- Six free sessions each year with a licensed therapist.
- 18 paid time off days annually for full-time employees, prorated based on employment start date.
- Six company holidays per year.
- A 6% company contribution to a 401(k) retirement savings plan each pay period, with no employee contribution required.
- Employee discounts.
- Tuition reimbursement.
- Student loan refinancing.
- Free access to financial counseling, education, and tools.
- Maternity support programs and nursing benefits.
- Up to 14 weeks of paid leave for birth parents and up to 4 weeks of paid leave for non-birth parents.
- Incentive target of up to $27,200 based on individual and company performance objectives.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
