Account Manager (Performance Marketing Agency)

Level Agency
CA$75,000 - CA$105,000Remote

About The Position

Level Agency is hiring a sharp, proactive Account Manager — someone who thrives at the intersection of performance, collaboration, and client partnership. You’re a translator of data into strategy, a supporter of teams, and a champion of client success. You don’t just “manage” — you move things forward. We’re building something rare: a place where growth, truth, and high performance go hand-in-hand. We’re an AI-powered performance marketing agency—built for precision, designed to scale, and powered by a scientific mindset. At Level, we blend strategy, media, creative, and machine intelligence to deliver outcomes that matter. Every time. At scale. We’ve been named one of Pittsburgh’s Best Places to Work and an Inc. 500 Fastest-Growing Company. Our clients range from ecommerce to B2B, education, healthcare, and beyond. And our team? Fully remote, deeply collaborative, and relentlessly driven. As an Account Manager, you’ll be the strategic connector between client goals, internal teams, and real results. You’ll lead accounts, guide execution, and ensure every deliverable moves the needle.

Requirements

  • 3+ years in an agency or client services environment.
  • Proven success in performance marketing, including paid media execution and optimization.
  • Experience supporting cross-functional teams to achieve ambitious goals.
  • Financial fluency — you’ve owned budgets, forecasts, and media pacing.
  • Excellent communication and presentation skills.
  • Data-savvy — you can interpret campaign metrics and pivot strategy accordingly.
  • Highly detail-oriented, organized, and accountable.
  • Comfortable using (and learning) AI tools to increase speed and quality.

Nice To Haves

  • Background in ecommerce, education, or B2B verticals.
  • Familiarity with GA4, Looker Studio, or similar analytics platforms.
  • Experience upselling or growing client accounts.
  • Working knowledge of project management tools (e.g., ClickUp, Asana, etc.).

Responsibilities

  • Act as the operational backbone for the account team, helping ensure projects move efficiently and everyone has what they need to succeed.
  • Be the go-to partner for your clients. You’ll build trust, communicate proactively, and solve problems before they start.
  • Oversee daily execution across media and creative; ensure everything runs on time and exceeds expectations.
  • Collaborate with media strategists to analyze data, identify opportunities, and guide strategy.
  • Translate metrics into clear narratives and strategic recommendations.
  • Own forecasting, budget tracking, and campaign pacing with precision.
  • Keep clients and teams informed on the latest marketing and industry trends.
  • Use generative AI tools to streamline work, spark ideas, and improve execution.

Benefits

  • Monthly WFH stipend
  • Summer Fridays
  • Generous time off
  • Unlimited PTO (U.S.)
  • Competitive vacation (Canada)
  • Parental/family leave options
  • Comprehensive health benefits
  • Mental health support
  • Company-paid disability & life coverage
  • Employer retirement contributions (401(k) in the U.S., RRSP match in Canada)
  • Quarterly performance reviews
  • Career advancement opportunities
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