Account Manager

Fujifilm•Boise, ID

13d

About The Position

FUJIFILM Electronic Materials, U.S.A., Inc. is seeking an Account Manager to work closely with the Global Account Manager on executing account strategies, strengthening customer relationships, supporting technology engagements, and identifying business growth opportunities. The role is a key commercial interface to US-based customer stakeholders and coordinates with internal teams to address customer requirements and strategic objectives. The position can be located in Mesa, Arizona, or Boise, Idaho. The Account Manager supports a strategic semiconductor account across its commercial and technical engagements. This includes working with customer organizations on product evaluations, qualification activities, technology roadmaps, and new product adoption, while coordinating with FFEM technical, manufacturing, supply chain, and commercial teams. The role also supports commercial discussions, pricing reviews, contract activities, business reviews, and customer expansion initiatives, and provides account updates and opportunity assessments to the Global Account Manager and FFEM leadership. The position requires a bachelor's degree in a relevant technical discipline and 5–8 years of relevant experience. Domestic and international travel of up to 50% may be required. Fluent written and spoken English is required; Mandarin proficiency is desirable.

Requirements

Bachelor’s degree in Chemical Engineering, Materials Science, Chemistry, Semiconductor Engineering, Electrical Engineering, or a related technical discipline.
Minimum 5–8 years of experience in semiconductor materials, specialty chemicals, technical sales, account management, process engineering, technology development, or related customer-facing roles.
Demonstrated ability to engage with semiconductor Technology Development, R&D, Process Integration, or Materials Engineering organizations and translate technical requirements into business opportunities.
Strong understanding of semiconductor fabrication processes and materials used in leading-edge device manufacturing.
Ability to engage effectively with technical, operational, procurement, and executive stakeholders.
Proven leadership, communication, negotiation, and strategic planning skills.
Strong appreciation of regional business cultures and ability to adapt communication and engagement strategies to diverse customer audiences.
Ability to travel up to 50% domestically and internationally as required.
Fluent written and spoken English.
Ability to adapt to workplace challenges, maintain professionalism, and manage responsibilities effectively.
Ability to communicate clearly and professionally, interact respectfully with colleagues and customers, and foster positive workplace relationships.
Ability to analyze information, follow verbal and written instructions, and make logical, sound decisions.
Capability to understand and complete assigned tasks and solve problems effectively.
Competence in managing multiple priorities, maintaining accuracy, and staying focused despite potential workplace distractions.

Nice To Haves

Proficiency in Mandarin.
Experience supporting semiconductor materials such as CMP slurries, cleans, formulations, photoresists, wet chemicals, or advanced process materials.
Experience working directly with customer Technology Development (TD), R&D, Process Integration, or Materials Engineering organizations.
Existing semiconductor industry network and customer relationship experience.
Experience managing strategic global accounts with significant annual revenue responsibility.

Responsibilities

Work closely with the Global Account Manager to execute account strategies and support business objectives.
Serve as the primary day-to-day commercial interface for US-based customer organizations.
Develop and maintain relationships with strategic account stakeholders in Technology Development, Procurement, Engineering, Operations, and Quality.
Act as the primary interface to the strategic account’s technology development organization, supporting product evaluations, qualification activities, technology roadmap discussions, and future technology opportunities.
Identify emerging business opportunities and support customer adoption of new products and technologies.
Coordinate customer engagement activities and facilitate alignment between account stakeholders and FFEM functional teams.
Support commercial discussions, pricing reviews, contract activities, and customer business reviews in partnership with the Global Account Manager.
Gather and communicate customer requirements, market intelligence, competitive information, and business developments to internal stakeholders.
Coordinate resolution of customer issues and facilitate communication between the customer and FFEM technical, manufacturing, supply chain, and commercial teams.
Support strategic account initiatives related to customer expansion plans.
Provide regular account activity updates, customer feedback, and opportunity assessments to the Global Account Manager and FFEM leadership.