Account Manager

Automated Dairy•Modesto, CA

15h•Onsite

About The Position

Automated Direct is actively recruiting at our Modesto location. We are currently searching for a highly motivated individual to take on the duties of Account Manager. This is an entry level position that establishes the essential skills necessary to assume the role of account manager.

Requirements

Demonstrated ability to read, write, and communicate effectively to comprehend and complete required documents, explain equipment features, and answer questions about the operation of the equipment to onsite individuals.
Demonstrated proficiency in tool usage, including phone and computer usage required for service calls, work order completion, and on-site training tools, inventory, and time entry.
Obtain job related certifications within first 6 months.
Exceptional customer service skills.
Sense of urgency, organizational skills, professional presence, and work in team environment.
Demonstrated ability to represent the company in a dependable and professional manner.
Ability to work independently with little supervision.
Maintains a positive attitude.
Remains open minded, upbeat, and trainable at all times.
Work shift adaptability, which would include an on-call rotation and ability to work alternative shifts such as weekends, holidays, afternoons, or evenings.
High School diploma, GED or an employment history that demonstrates the application of repairs to resolve customer complaints and issues and/or ability to communicate issue to supervisor for assistance.

Nice To Haves

Current Industry knowledge and prior experience servicing dairy equipment.
Mechanical aptitude
Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, and take accurate measurements to calculate precise cuts for installation and repairs.
Customer service: 1 year (Preferred)
Willingness to travel: 25% (Preferred)

Responsibilities

Maintain and control the level of required inventory on your truck.
Ensure barn wash is functioning properly using weekly checks and audits.
Provide results to dairyman/manager.
Maintain all dip chemical system is up to date.
Check chemical levels and know the trends of weekly use.
Monitor operations of any and all chemical delivery systems.
Ensure all chemical containers, hoses, blenders, all systems containing chemicals are properly labeled at all times.
Maintain good customer relations at all times and report any potential issues to Account Manager as soon as possible.
Obtain all necessary training and certifications for your position.
Completes various clean-ups, inventories, administrative, and other duties as assigned or as necessary.
Identifies areas for improvement and offers suggestions to improve the efficiency, productivity, and profitability of the company.
Keep up to date on latest trends and changes in the industry and area(s) of responsibility by attending internal and external training classes, and other events, and accessing other information sources.