Account Manager

CFO Trane U.S. -CFO•Sarasota, FL

3d•Onsite

About The Position

As an Account Manager, you serve as the face of Trane with our customers. You will develop and maintain customer relationships to ensure maximum revenues through account penetration. This includes finding, generating and developing new channel partners and retaining current customers in order to sell the company’s products to end-users.

Requirements

Ability to work in harmony with all members of the organization and display that ability on an ongoing, daily basis.
At least an AA degree or equivalent from a two-year college or technical school.
Prior technical sales experience.
Proven experience in building customer relationships.
A strong knowledge and comfort level with computers is necessary.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Valid Driver’s License
Proof of personal auto insurance

Nice To Haves

HVAC sales or related HVAC experience is beneficial.
A mechanical aptitude and background will be helpful in this role.

Responsibilities

Liaison between customers and the office.
Develops new customer accounts by calling on potential customers in their territory with product literature.
Pre-call or visit planning, visits and supports customer accounts.
Ascertains current market opportunities.
Researches and provides market sales data.
Increases sales to existing accounts.
Follows up on quotes to help build business pipeline.
Establishes systematic customer contact to provide on-going information.
Identifies customer problems and/or needs, and creates a dynamic action plan designed to meet them.
Develops multiple relationships with key players in customer operations.
Develops and executes an account specific business plan to identify the long term, mutual support requirements required to facilitate a strong, profitable, and successful partnership.
Attends sales meetings and reports sales activity, new account development, and upcoming itinerary.
Notifies customers of specials; new projects, services, promotions, etc.
Possesses knowledge of the product lines to create awareness and demand for products with existing and potential customers.
Maintains records of sales, customer information, and requests by updating data.
Performs analysis on customer purchases, needs and uses.
Performs analysis of product mix.
Reviews and provides feedback on customer support programs.
Creates and maintains territorial listing noting classification of customer and frequency of calls.
Maintains customer data files.
Maintains contact information on each assigned account as well as new business focused accounts; weekly call reports, account plan reporting to be completed in a CRM tool.
Completes training as required, including safety training, certification and testing.
Reinforces culture of safety by utilizing all appropriate resources to safely perform all functions of the job.

Benefits

Health insurance
Holistic wellness programs with generous incentives
Family building benefits include fertility coverage and adoption/surrogacy assistance.
401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
15 vacation days
9 paid holidays
3 floating holidays
Sick leave
Additional options to support volunteer and parental leave.
Educational and training opportunities through company programs
Tuition assistance
Student debt support