Account Manager (REMOTE)

DICK'S Sporting Goods

5d • $67,100 - $109,000 • Remote

About The Position

The Account Manager owns campaign execution for assigned brand partners, from insertion order signature through campaign setup, activation, wrap-up, and billing. The role partners with sales and brand teams to understand marketing objectives and translate them into retail media strategies. It coordinates internal teams—including planning, media buying, measurement, creative, and monetization—and external partners to shape and implement effective campaigns as needs evolve.

The Account Manager maintains accurate campaign and account documentation, manages advertiser onboarding, assets, timelines, workflows, and approvals, and hands campaign details and assets to the media activation team. The role also performs pre-launch quality checks, communicates campaign progress, interprets performance against KPIs, and partners with planning and measurement teams on post-campaign reporting and recommendations. It coordinates with brand partners and finance to address billing and reconciliation issues and provide pacing and delivery updates.

The role also supports account strategy, relationships, and growth for the retail media network. This includes contributing campaign learnings and brand insights to annual planning, leading recurring campaign status reviews, building trust with key brand stakeholders, identifying cross-sell and upsell opportunities, helping meet financial targets, and improving operating processes with internal stakeholders.

Requirements

• Bachelor's degree in business, marketing, or a related field.
• 3–5 years of experience in account management, sales, customer service, digital marketing, or marketing operations.
• Experience with CRM tools.

Responsibilities

• Own campaign execution for assigned brand partners from IO signature through campaign setup, activation, wrap-up, and billing.
• Partner with sales and brand teams to understand marketing objectives and translate them into retail media strategies.
• Coordinate campaign strategy and implementation across internal teams and external partners as brand needs evolve.
• Maintain accurate campaign and account documentation, including CRM details, billing and IO terms, and advertiser preferences.
• Manage advertiser onboarding, asset collection, timelines, workflows, and approval processes.
• Hand off campaign details and assets to the media activation team and conduct pre-launch quality assurance of campaign setup against the final media plan.
• Communicate proactively with brand partners about campaign progress and translate retail media performance into insights aligned with KPIs and expectations.
• Partner with planning and measurement teams on post-campaign reporting, insights, and recommendations for future campaigns and media strategies.
• Coordinate with brand partners and internal finance teams to resolve billing and reconciliation issues and provide pacing and delivery updates.
• Contribute campaign learnings and brand insights to annual planning for key accounts.
• Lead recurring campaign status reviews with key accounts.
• Build trust and rapport with brand stakeholders to develop strategic advertiser relationships.
• Develop product and service knowledge to identify cross-sell and upsell opportunities as new ad products and enhancements are introduced.
• Collaborate with internal leadership to identify growth opportunities and deliver against quarterly and annual financial targets.
• Partner with internal stakeholders to refine and improve operating models and ways of working.

Benefits

• Competitive total rewards package that could include incentive, equity, and benefits.
• Generous suite of benefits.
• Compliance with state paid leave requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level