Account Manager SMB-Business Sales

Verizon•Fort Wayne, IN

15d

About The Position

The Account Manager drives sales, increases service revenue, and manages relationships for business accounts in the 1–19 employee segment. The role develops new business and grows existing accounts by identifying customers’ business challenges and recommending tailored technology solutions that support how businesses connect and deliver value. Solutions include integrated software and services such as Cloud, Security, ISP, VoIP, and Google platforms. The position involves territory-based prospecting, lead qualification, customer education, solution presentations, account retention and growth, relationship building with decision makers, and tracking progress using sales force automation tools. This is a mobile role, primarily based at customer or field locations, with occasional visits to a Verizon location for training and meetings. Travel within the assigned territory may be approximately 50% of the time. The scheduled work week is 40 hours.

Requirements

Bachelor’s degree or four or more years of work experience.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
At least one year of sales experience.
Willingness to work in a mobile model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50%.
Valid driver’s license.

Nice To Haves

Associate’s or bachelor’s degree, or related certifications or college courses.
At least one year of business-to-business or outside sales experience, including business acquisition and prospecting or cold-calling.
Technology sales and educational experience, including SaaS sales, CRM, Salesforce or other client management tools, and social media.
Strong presentation skills in face-to-face and virtual environments.
Experience building and maintaining strong business relationships with all levels of client organizations.
Ability to work in a fast-paced, self-directed, entrepreneurial environment.
Ability to manage time and prioritize tasks to accomplish goals.
Ability to implement feedback and tailor an approach for success.

Responsibilities

Develop and qualify leads within the assigned territory through cold-calling, partner-selling, lead-generation campaigns, and social selling.
Acquire new business and incremental revenue to meet sales targets.
Retain, manage, and grow the existing customer base.
Educate customers about business solutions and present innovative technology offerings.
Build relationships with key decision makers.
Create and present multi-product solution opportunities.
Sell integrated software solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
Track and report sales progress using sales force automation tools.
Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.

Benefits

Medical, dental, and vision benefits.
401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs and incentives.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
Industry certifications through Verizon’s Get Certified program.
Discounts of up to 50% on Verizon products and services.
Additional perks including employee discounts and pet insurance.
Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.
Short- and long-term disability, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year.
Adoption assistance and tuition assistance.
Newly hired employees receive up to 15 vacation days per year, increasing with additional service.