Account Manager- SMB Business Sales

Verizon • Rolling Meadows, IL

3d • Onsite

About The Position

The Account Manager drives sales and manages customer relationships for Verizon’s small-business segment of accounts with 1–19 employees. The role focuses on developing new business and growing existing accounts by understanding customers’ business challenges, recommending tailored technology solutions, and delivering customer value while increasing revenue. The Account Manager uses Verizon’s Velocity Selling methodology, AI and CRM tools, and sales automation to work efficiently and make informed decisions. This is a mobile role primarily based at customer or field locations, with occasional visits to a Verizon location for training and meetings. Travel within the assigned geographic sales territory may be up to approximately 50% of the time. The scheduled workweek is 40 hours. Compensation is commission-based, with base pay and target individual commission; the stated annual salary range for Illinois locations is $37,000–$64,000. Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.

Requirements

• Bachelor’s degree or four or more years of work experience.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• At least one year of sales experience.
• Willingness to work in a mobile model and travel within the assigned geographic sales territory, potentially up to approximately 50% of the time.
• Valid driver’s license.
• Ability to explain how complex technology can address everyday business problems in understandable terms.
• Self-motivation, initiative, integrity, and ability to take action to close deals and contribute to team success.

Nice To Haves

• Associate’s or bachelor’s degree, or related certifications or college coursework.
• At least one year of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
• Technology sales and educational experience, such as SaaS sales, CRM, Salesforce, other client management tools, or social media.
• Strong presentation skills in face-to-face and virtual settings.
• Experience building and maintaining business relationships across all levels of client organizations.
• Ability to work in a fast-paced, self-directed, entrepreneurial environment.
• Ability to manage time and prioritize tasks to accomplish goals.
• Ability to implement feedback and tailor approaches for success.

Responsibilities

• Develop and qualify leads within the assigned territory through cold calling, partner selling, lead-generation campaigns, and social selling.
• Acquire new business and incremental revenue to meet sales targets.
• Retain, manage, and grow the existing customer base.
• Consult with customers to identify business challenges and recommend tailored solutions.
• Educate and engage customers on Verizon business solutions, including integrated software offerings such as Cloud, Security, ISP, VoIP, and Google platforms.
• Build relationships with key decision makers and create multi-product solution opportunities.
• Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.
• Track and report sales progress using sales force automation tools.
• Use Verizon’s Velocity Selling methodology, AI, and advanced CRM tools to support sales productivity and customer engagement.

Benefits

• Medical, dental, and vision insurance.
• Verizon 401(k) plan with matching contributions, including matching of up to 6% of eligible participant contributions, qualified student loan repayments, or a combination.
• Commission opportunity with no stated cap and eligibility to compete for sales incentives.
• Sales recognition programs and potential travel, gifts, and other incentives.
• Paid time off, including five weeks described as vacation, holidays, and personal days; newly hired employees receive up to 15 vacation days per year, with additional vacation based on service.
• Paid parental leave, including eight weeks for eligible new parents and potentially up to 16 weeks for the birthing parent when combined with short-term disability.
• Industry certifications through Verizon’s Get Certified program.
• Discounts on Verizon products and services, including up to 50% off certain offerings.
• Pet insurance and other employee perks.
• Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
• Up to eight company-paid holidays and up to six personal days per year.
• Adoption assistance and tuition assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level