Account Manager - Healthcare

Hub International Insurance•Milford, MA

2d•Hybrid

About The Position

HUB International is hiring an Account Manager for its Commercial Lines Healthcare team in the Milford, Massachusetts office, with a hybrid schedule. The role services assigned commercial insurance accounts in coordination with a designated Producer. It also involves account rounding and developing new business as appropriate and in accordance with company practices, policies, and procedures. The Account Manager reviews commercial accounts for coverage and limits, advises clients on appropriate coverage, and maintains client relationships to ensure service needs are met. The role prepares new and renewal submissions, proposals, applications, certificates, invoices, and other account transactions; maintains accurate agency management system data; and may collect premiums. The Account Manager also contributes to departmental production goals, keeps informed about industry changes and trends, and handles other duties assigned by the Manager. HUB offers training, licensing support, and ongoing career development, along with a comprehensive benefits and compensation package. The expected salary range is $75,000–$85,000, with actual pay affected by skills, experience, work location, and position scope and level.

Requirements

Experience in commercial insurance.
Thorough knowledge of commercial lines coverages and markets.
Producer’s license.
Experience with Microsoft Office products.
Excellent organizational, interpersonal, and communication skills.
Ability to work in a team environment.

Responsibilities

Review and analyze commercial accounts for coverage and limits, and make appropriate recommendations to clients.
Develop and maintain client relationships to ensure service needs are met.
Develop new business from existing accounts and assigned leads, contributing to departmental production goals.
Gather client information and prepare applications for submission to the Marketing Department for new and renewal coverage.
Prepare client proposals based on client needs, rates, and coverages.
Prepare account transactions, including applications, certificates of insurance, invoices, and forms.
Maintain accurate data in the agency management system.
May handle collection of premiums due.
Conduct business with an understanding of the company's business and earnings implications.
Keep informed of industry changes and trends to anticipate and respond to profit objectives.
Perform other responsibilities as assigned by the Manager.

Benefits

Medical, dental, vision, and prescription drug coverage.
Health plan reimbursement program.
Health Savings Account (HSA) and Flexible Spending Accounts (FSAs).
401(k) savings plan and retirement savings matching.
Life and disability plans, including company-paid life and disability plans.
Long-term care coverage.
Employee Assistance Program (EAP).
Wellness program.
Identity theft protection, group legal, accident, critical illness, and pet insurance.
Low-cost loan program and student loan resources.
Vacation, holiday, sick, and personal time off.
Paid parental leave.
Flexible work arrangements.
Dress for Your Day policy.
Comprehensive onboarding, continuing education, structured training, licensing support, and ongoing development opportunities.
Eligible bonuses, equity, and commissions for some positions.