Account Manager – Healthcare

Cognosos Inc•Atlanta, GA

About The Position

Cognosos is seeking an Account Manager to grow relationships with hospital and health system customers. The role expands deployments across facilities and departments, identifies and closes upsell and cross-sell opportunities, and serves as a trusted advisor to clinical, operations, and IT leaders. The Account Manager manages 5–10 named health system accounts and works closely with Customer Success, Sales Engineering, and Product to deliver measurable impact on asset utilization, staff efficiency, and patient care operations. The position is remote in the U.S. or based at the Atlanta, Georgia Midtown office. It is a full-time individual contributor role reporting to the Chief Revenue Officer, with travel to customer sites up to 25% as needed.

Requirements

At least 8 years of enterprise account management or sales experience, with a proven track record of growing revenue within existing accounts.
At least 3 years selling to or managing hospital and health system customers.
Understanding of hospital operations, clinical workflows, and how health systems evaluate and adopt technology.
Exceptional communication, negotiation, and executive engagement skills.
Familiarity with CRM platforms such as HubSpot and structured sales methodologies such as MEDPICC, Challenger, or SPIN.
Ability to travel to customer sites up to 25% as needed.

Nice To Haves

Experience with RTLS, IoT, asset tracking, or other healthcare technology solutions.

Responsibilities

Develop and execute growth strategies to expand adoption across facilities, departments, and use cases within existing health systems.
Build relationships with clinical, operations, biomed, IT, and executive stakeholders; understand their priorities and position Cognosos as a strategic partner.
Own expansion opportunities from qualification through close and meet or exceed revenue targets.
Track and communicate ROI and outcomes, including through business reviews with health system leadership.
Partner with Customer Success on account plans, stakeholder maps, account health, and renewal strategy.
Manage 5–10 named health system accounts and maintain or improve overall customer health.
Build new pipeline within existing accounts by identifying projects, facilities, units, and product opportunities.
Take ownership of new healthcare customers as they move from evaluation to customer status and partner with Sales on a smooth handoff.
Guide opportunities through hospital buying committees, value analysis, IT and security reviews, and procurement.
Collaborate with Sales Engineering, Customer Success, and Product to deliver tailored solutions and bring customer feedback into the roadmap.