Account Manager – Healthcare

Cognosos • Atlanta, GA

14h • Remote

About The Position

Cognosos is seeking an Account Manager to grow relationships with hospital and health system customers. The role expands deployments across facilities and departments, identifies and closes upsell and cross-sell opportunities, and serves as a trusted advisor to clinical, operations, and IT leaders. The Account Manager manages a book of 5–10 named health system accounts and partners with Customer Success, Sales Engineering, and Product to deliver measurable impact on asset utilization, staff efficiency, and patient care operations.

This is a full-time, individual contributor position that can be performed remotely in the U.S. or from Cognosos's Midtown Atlanta office. Travel to customer sites is required as needed, up to 25%. The role reports to the Chief Revenue Officer.

Requirements

• 8+ years of enterprise account management or sales experience, with a proven track record of growing revenue within existing accounts.
• 3+ years selling to or managing hospital and health system customers.
• Understanding of hospital operations, clinical workflows, and how health systems evaluate and adopt technology.
• Exceptional communication, negotiation, and executive engagement skills.
• Familiarity with CRM platforms such as HubSpot and structured sales methodologies such as MEDPICC, Challenger, or SPIN.
• Ability to travel to customer sites up to 25%, as needed.

Nice To Haves

• Experience with RTLS, IoT, asset tracking, or other healthcare technology solutions.

Responsibilities

• Develop and execute growth strategies to expand adoption across facilities, departments, and use cases within existing health systems.
• Build relationships with clinical, operations, biomed, IT, and executive stakeholders to understand priorities and position Cognosos as a strategic partner.
• Own expansion opportunities from qualification through close and meet or exceed revenue targets.
• Track and communicate ROI and outcomes, including through business reviews with health system leadership.
• Partner with Customer Success on account plans, stakeholder maps, account health, and renewal strategy.
• Manage 5–10 named health system accounts and maintain and improve overall customer health.
• Build new pipeline within existing accounts by identifying projects, facilities, units, and product opportunities.
• Take ownership of new healthcare customers transitioning from evaluation to customer status, partnering with Sales on a smooth handoff.
• Guide opportunities through hospital buying committees, value analysis, IT and security reviews, and procurement.
• Collaborate with Sales Engineering, Customer Success, and Product to deliver tailored solutions and bring customer feedback into the roadmap.

Benefits

• Competitive salary and commission
• Unlimited vacation
• Full benefits program, including health, dental, vision, 401(k) match, life insurance, and disability insurance
• Paid parking at the Midtown Atlanta office
• Opportunity for equity participation
• Parental leave
• Company contests and team outings

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed