Account Manager- SMB Business Sales

Verizon•Boston, MA
•$37,000 - $64,000

About The Position

The Account Manager develops and grows Verizon business sales in the 1–19 employee segment. The role combines prospecting for new customers with retaining and expanding existing accounts. The Account Manager consults with customers to understand their business challenges, recommends tailored technology solutions, and helps customers achieve business value while growing Verizon revenue. The position sells integrated solutions such as cloud, security, ISP, VoIP, and Google platforms. The Account Manager works within an assigned geographic sales territory, primarily from customer or field locations, and visits a Verizon location occasionally for in-person training and meetings. Travel may be up to approximately 50% of the time. The role has 40 scheduled weekly hours and includes base pay and target individual-based commission, with compensation varying by location, performance, and experience.

Requirements

  • Bachelor’s degree or four or more years of work experience.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • At least one year of sales experience.
  • Willingness to work in a mobile working model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50% of the time.
  • Valid driver’s license.

Nice To Haves

  • Associate’s or bachelor’s degree, or related certifications or college courses.
  • At least one year of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
  • Technology sales and educational experience, such as SaaS sales, CRM, Salesforce, other client management tools, or social media.
  • Strong presentation skills in face-to-face and virtual environments.
  • Experience building and maintaining business relationships with all levels of client organizations.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Ability to manage time and prioritize tasks to accomplish goals.
  • Ability to implement feedback and tailor an approach for success.

Responsibilities

  • Develop and qualify leads in the assigned territory through cold calling, partner selling, lead-generation campaigns, and social selling.
  • Acquire new business and incremental revenue to meet sales targets.
  • Retain, manage, and grow the existing customer base.
  • Educate customers about Verizon business solutions and create interest in innovative offerings.
  • Build relationships with key decision makers.
  • Present and create multi-product solution opportunities.
  • Understand and sell integrated software and technology solutions, including cloud, security, ISP, VoIP, and Google platforms.
  • Track and report sales progress using sales force automation tools.
  • Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.
  • Travel within the assigned geographic sales territory and attend occasional in-person training and meetings at a Verizon location.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and incentives; past awards have included domestic and international travel and gifts.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Industry certifications through Verizon’s Get Certified program.
  • Discounts of up to 50% on Verizon products and services, including wireless plans and accessories.
  • Pet insurance and other employee perks.
  • Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.
  • Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
  • Adoption assistance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • New hires receive up to 15 vacation days per year, increasing with additional service.
  • Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
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