About The Position

The Account Manager SMB Business Sales role drives sales and manages business relationships for accounts in the 1–19 employee segment. The role develops new business and grows existing accounts by consulting with customers about their business challenges and recommending tailored technology solutions. The position is mobile, primarily working from customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. Travel within the assigned geographic sales territory may reach approximately 50% of the time. The scheduled workweek is 40 hours. The role uses Verizon’s Velocity Selling methodology, AI, and advanced CRM tools to support sales efficiency and customer engagement. Compensation includes base pay and target individual-based commission, with potentially unlimited commission opportunity. Compensation varies by geography, performance, experience, and job-related skills. Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.

Requirements

  • Bachelor’s degree or four or more years of work experience.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • At least one year of sales experience.
  • Willingness to work in a mobile model and travel within the assigned geographic sales territory, with expected travel up to approximately 50% of the time.
  • Valid driver’s license.

Nice To Haves

  • Associate’s or bachelor’s degree, or related certifications or college courses.
  • At least one year of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
  • Technology sales and educational experience, such as SaaS sales, CRM, Salesforce, other client management tools, or social media.
  • Strong presentation skills in face-to-face and virtual environments.
  • Experience building and maintaining strong business relationships with all levels of client organizations.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Ability to manage time and prioritize tasks to accomplish goals.
  • Ability to implement feedback and tailor approaches for success.

Responsibilities

  • Develop and qualify leads within the assigned territory through cold-calling, partner-selling, lead-generation campaigns, and social selling.
  • Acquire new business and incremental revenue to meet sales targets.
  • Retain, manage, and grow the existing customer base.
  • Educate customers about innovative business solutions.
  • Build relationships with key decision makers.
  • Present and create multi-product solution opportunities.
  • Understand and sell integrated software solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
  • Track and report progress through sales force automation tools.
  • Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.
  • Consult with customers to identify business challenges and recommend tailored solutions.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) plan with matching contributions, described as matching up to 6% of eligible participant contributions; the benefits section also mentions a matched 401(k) savings plan.
  • Paid time off, including five weeks of vacation, holidays, and personal days as described in the role section; the general benefits section lists up to 8 company-paid holidays, up to 6 personal days, and up to 15 days of vacation for newly hired employees.
  • Paid parental leave, including 8 weeks for eligible new parents; when paired with short-term disability, it may provide up to 16 weeks for the birthing parent.
  • Adoption assistance.
  • Tuition assistance.
  • Industry certifications through Verizon’s Get Certified program.
  • Employee discounts on Verizon products and services, including discounts up to 50%.
  • Pet insurance.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance.
  • AD&D insurance.
  • Identity theft protection.
  • Group home and auto insurance.
  • Sales recognition programs and incentives, which have included travel, gifts, and other awards.
  • Potential sign-on bonus and new-hire incentives for eligible external hires.
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