Account Manager- SMB Business Sales

Verizon • Miami, FL

9d • Onsite

About The Position

Verizon is hiring an Account Manager to drive sales and manage customer relationships in its small-business segment, serving accounts with 1–19 employees. The role focuses on finding new business and growing existing accounts by identifying customer challenges and recommending tailored technology solutions that improve business outcomes and generate revenue. The position uses Verizon’s Velocity Selling methodology, AI, and advanced CRM tools to support sales efficiency and personalized customer engagement.

This is a mobile role conducted primarily at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. Travel within the assigned geographic sales territory may be approximately 50%. The scheduled workweek is 40 hours. Compensation includes base pay and target individual commission, with uncapped commission opportunity; pay varies by geography, performance, experience, and job-related skills.

Requirements

• Bachelor’s degree or three or more years of work experience.
• Three or more years of relevant work experience.
• Willingness to work in a mobile model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50%.
• Valid driver’s license.
• Ability to explain complex technology in terms customers can understand.
• Self-motivation, initiative, integrity, and a results-oriented approach to winning and closing deals.
• Ability to manage time efficiently and provide excellent customer relations.

Nice To Haves

• Associate’s or bachelor’s degree, or related certifications or college coursework.
• Two or more years of business-to-business or outside sales experience, including business acquisition, prospecting, or cold calling.
• Technology sales or educational experience, such as SaaS sales, CRM, Salesforce, other client management tools, or social media.
• Strong presentation skills in face-to-face and virtual settings.
• Experience building and maintaining strong business relationships with all levels of client organizations.
• Ability to work in a fast-paced, self-directed, entrepreneurial environment.
• Ability to manage time and prioritize tasks to accomplish goals.
• Ability to implement feedback and tailor an approach for success.

Responsibilities

• Develop and qualify leads within the assigned territory through cold calling, partner selling, lead-generation campaigns, and social selling.
• Acquire new business and incremental revenue to meet sales targets.
• Retain, manage, and grow the existing customer base.
• Consult with customers to identify business challenges and recommend tailored solutions.
• Educate customers about business technology solutions and build enthusiasm for them.
• Build relationships with key decision makers and client organizations.
• Present and create multi-product solution opportunities.
• Sell integrated software and technology solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
• Track and report sales progress using sales force automation tools.
• Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.
• Use Verizon’s Velocity Selling methodology, AI, and CRM tools to support customer engagement and sales activity.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Commission program with unlimited earning opportunity and potential sales incentives.
• Sales recognition programs and incentives, which have included travel, gifts, and other awards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Up to 15 days of vacation per year for newly hired employees, increasing with service.
• Up to 8 company-paid holidays and up to 6 personal days per year.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks for the birthing parent.
• Adoption assistance.
• Up to $8,000 per year in tuition assistance.
• Industry certifications through Verizon’s Get Certified program.
• Discounts on Verizon products and services, including up to 50% off eligible products and services and wireless plans.
• Pet insurance.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Group home and auto insurance.
• Award-winning training programs and an in-person new-hire experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level