Account Manager Roles Starting Spring/Summer 2027
About The Position
C.H. Robinson is hiring entry-level Account Managers for a 24-month program starting Spring/Summer 2027. The program is designed for high-potential new graduates and combines structured training, cross-functional rotations, mentorship, and real-time problem solving. Participants build supply chain expertise and take on customer-account ownership within their first year, developing the skills and commercial foundation to deliver measurable value for customers. The role is customer-facing and uses data, digital tools, and AI-enabled insights to shape supply chain solutions and growth strategies. It is based on in-person collaboration four days per week, with the flexibility to work remotely one day per week. C.H. Robinson describes opportunities for internal growth across Sales, Global Forwarding, Operations, Account Management, and other areas.
Requirements
- Bachelor’s degree completed or in progress, with graduation expected by summer 2027.
- Experience using the customer perspective to guide decisions and actions.
Nice To Haves
- Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
- Strong analytical, problem-solving, and data-driven decision-making skills.
- Enjoys solutions-driven work and leveraging appropriate tools to evaluate options and make recommendations.
- Excellent communication and interpersonal skills to build rapport with customers and work effectively across teams.
- Leadership or team involvement in internships, projects, or student organizations demonstrating teamwork, influence, and problem-solving.
- Values a diverse and inclusive work environment.
Responsibilities
- Develop supply chain expertise in industry fundamentals, including modes, capacity, pricing, service, and customer operations, through training, mentorship, and real-time problem solving.
- Build and maintain trust-based relationships with a portfolio of customers by understanding their business priorities and helping solve supply chain challenges.
- Manage shipment execution from planning through delivery, using digital and AI-enabled insights to anticipate risk, inform decisions, and deliver reliable outcomes.
- Use data analytics and technology to identify trends, uncover root causes, and recommend improvements in service, cost, and reliability.
- Participate in customer business reviews and planning sessions with experienced Account Managers, gradually taking ownership and identifying opportunities such as new lanes, service expansions, and value-added solutions.
- Collaborate with sales, pricing, operations, and capacity teams, and rotate through key functional areas to develop an internal network and understand business decisions.
- Proactively improve processes, remove operational friction, and implement best practices.
- Perform other duties or responsibilities as assigned according to team- or country-specific requirements.
Benefits
- Three medical plans, including prescription drug coverage.
- Enhanced fertility benefits.
- Flexible Spending Accounts.
- Health Savings Account, including an employer contribution.
- Dental and vision coverage.
- Basic and supplemental life insurance.
- Short-term and long-term disability coverage.
- Paid observed holidays.
- Two paid floating holidays for U.S. hourly employees.
- Flexible Time Off for U.S. salaried employees, with no accruals or caps; PTO for other U.S. and Canadian employees.
- Paid parental leave.
- Paid time off to volunteer in the community.
- Charitable Giving Match Program.
- 401(k) with 6% company matching.
- Employee Stock Purchase Plan.
- Career development, networking, and team-building opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
