Account Manager - Starting Spring/Summer 2027

C.H. Robinson•Chicago, IL

3d•$24 - $55•Hybrid

About The Position

C.H. Robinson is hiring entry-level Account Managers for a 24-month program beginning Spring/Summer 2027. The program is designed for new graduates and combines structured training, cross-functional rotations, mentorship, and customer-facing work to prepare participants to take ownership of customer accounts within their first year. Participants develop supply chain expertise and a commercial foundation, then progress toward managing customer relationships and delivering measurable value. The role is based on-site four days per week, with the flexibility to work remotely one day per week.

Requirements

Bachelor’s degree completed or in progress, with graduation expected by summer 2027.
Experience using customer perspective to guide decisions and actions.

Nice To Haves

Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
Strong analytical, problem-solving, and data-driven decision-making skills.
Enjoyment of solutions-driven work, using appropriate tools to evaluate options and make recommendations.
Excellent communication and interpersonal skills to build rapport with customers and work effectively across teams.
Leadership or team involvement in internships, projects, or student organizations demonstrating teamwork, influence, and problem-solving.
Value for a diverse and inclusive work environment.

Responsibilities

Learn supply chain fundamentals, including modes, capacity, pricing, service, and customer operations, through training, mentorship, and real-time problem solving.
Build and maintain trust-based relationships with customers by understanding their businesses and helping solve supply chain challenges.
Manage shipment execution from planning through delivery, using digital and AI-enabled insights to anticipate risk and deliver reliable outcomes.
Use data analytics and technology to identify trends and root causes and improve service, cost, and reliability.
Participate in customer business reviews and planning sessions, gradually taking ownership and identifying opportunities such as new lanes, service expansions, and value-added solutions.
Collaborate with sales, pricing, operations, and capacity teams, and rotate through key functional areas.
Proactively improve processes, remove operational friction, and implement best practices.
Perform other duties or responsibilities as assigned according to team and/or country-specific requirements.

Benefits

Three medical plans, including prescription drug coverage.
Enhanced fertility benefits.
Flexible Spending Accounts.
Health Savings Account, including employer contribution.
Dental and vision coverage.
Basic and supplemental life insurance.
Short-term and long-term disability coverage.
Paid observed holidays.
Two paid floating holidays for U.S. hourly employees.
Flexible Time Off for U.S. salaried employees, with no accruals or caps; Paid Time Off for other employees in the U.S. and Canada.
Paid parental leave.
Paid time off to volunteer in the community.
Charitable Giving Match Program.
401(k) with 6% company matching.
Employee Stock Purchase Plan.
Career development, networking, and team-building opportunities.