Supplier Account Manager Co-Op (Spring/Summer 2027)

RTX•Windsor Locks, CT

11d•$37,000 - $82,000•Hybrid

About The Position

Are you looking to build hands-on experience in supply chain operations within the aerospace industry? As a Supply Chain Co-op supporting the Aftermarket division at Collins Aerospace, you will play a critical role in supporting our repair and overhaul business by managing supplier relationships, improving delivery performance, and ensuring continuity of supply for our customers. In this role, you will work closely with global suppliers, customer account teams, and internal operations partners to resolve delivery challenges, drive supplier accountability, and support aftermarket execution. This position offers the opportunity to develop strong supplier management skills while contributing directly to customer satisfaction, operational performance, and business results.

Requirements

Must be pursuing Bachelor's or Advanced degree in Supply Chain Management, Business, or related Science, Technology, Engineering, or Mathematics (STEM) major and actively enrolled through the completion of the internship/co-op session.
Experience working with ERP systems, preferably SAP.
Experience with Lean, Six Sigma, or continuous improvement methodologies.
U.S. citizenship is required, as only U.S. citizens are authorized to access certain necessary systems.

Nice To Haves

Experience with supplier management, delivery performance tracking, or vendor coordination.
Experience with aftermarket, repair and overhaul (MRO), or aerospace industry environments.
Experience may be obtained through on‑the‑job experience, research, coursework, or projects.

Responsibilities

Manage day-to-day supplier interactions in support of the aftermarket business, serving as a primary point of contact for delivery, performance, and issue resolution.
Develop, track, and support supplier recovery plans when on-time delivery, quality, or responsiveness targets are not being met.
Partner closely with Customer Account Managers, operations, and planning teams to address service-related issues and ensure timely support of customer commitments.
Monitor supplier performance metrics including on-time delivery, lead time adherence, and responsiveness; analyze trends and identify risks to supply continuity.
Prepare, publish, and present monthly supplier scorecards to support performance reviews and continuous improvement discussions.
Ensure compliance with Aftermarket Product Support Agreements (PSAs), including contractual commitments, communication expectations, and service-level requirements.
Support suppliers operating in different time zones by demonstrating schedule flexibility to enable effective communication and timely issue resolution.
Participate in cross-functional meetings to align supply chain priorities with operational and customer needs.
Identify opportunities to improve processes, communication flow, and supplier engagement to enhance overall aftermarket execution.