Account Manager – Full Time Roles Starting Spring/Summer 2027
About The Position
C.H. Robinson is hiring new graduates for an accelerated, 24-month Account Manager program starting Spring/Summer 2027. The role combines structured training, cross-functional rotations, mentorship, and customer-facing work to develop supply chain expertise and prepare participants to take ownership of customer accounts within their first year. By the end of the program, participants are expected to manage customer relationships and deliver measurable value to customers. The position is onsite four days per week, with the flexibility to work remotely one day per week. Participants learn supply chain fundamentals and use data, technology, and AI-enabled insights to make decisions, execute shipments, and identify improvements. The role offers opportunities for internal promotion across Sales, Global Forwarding, Operations, Account Management, and other areas.
Requirements
- Bachelor’s degree completed or in progress, with graduation expected by summer 2027.
- Experience using the customer perspective to guide decisions and actions.
Nice To Haves
- Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
- Strong analytical, problem-solving, and data-driven decision-making skills.
- Enjoys solutions-driven work and leveraging appropriate tools to evaluate options and make recommendations.
- Excellent communication and interpersonal skills to build rapport with customers and work effectively across teams.
- Leadership or team involvement in internships, projects, or student organizations demonstrating teamwork, influence, and problem-solving.
- Values a diverse and inclusive work environment.
Responsibilities
- Develop supply chain expertise in industry fundamentals, including modes, capacity, pricing, service, and customer operations, through training, mentorship, and real-time problem solving.
- Build and maintain trust-based relationships with customers by understanding their business needs and helping solve supply chain challenges.
- Own shipment execution from planning through delivery, using digital and AI-enabled insights to anticipate risk and deliver reliable outcomes.
- Use data analytics and technology to identify trends, uncover root causes, and improve service, cost, and reliability.
- Participate in customer business reviews and planning sessions with experienced Account Managers, gradually taking ownership and identifying opportunities such as new lanes, service expansions, and value-added solutions.
- Collaborate with sales, pricing, operations, and capacity teams, and rotate through key functional areas.
- Proactively improve processes, remove operational friction, and implement best practices.
- Perform other duties or responsibilities assigned according to team or country-specific requirements.
Benefits
- Three medical plans, including prescription drug coverage.
- Enhanced fertility benefits.
- Flexible Spending Accounts.
- Health Savings Account, including employer contribution.
- Dental and vision coverage.
- Basic and supplemental life insurance.
- Short-term and long-term disability coverage.
- Paid observed holidays.
- Two paid floating holidays for U.S. hourly employees.
- Flexible Time Off for U.S. salaried employees, with no accruals or caps; Paid Time Off for other employees in the U.S. and Canada.
- Paid parental leave.
- Paid time off to volunteer in the community.
- Charitable Giving Match Program.
- 401(k) with 6% company matching.
- Employee Stock Purchase Plan.
- Career development, networking, and team-building opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
