Account Manager, US

Joko • Nyc, NY

3d

About The Position

Joko is a Paris-founded technology company and certified B Corp helping consumers save time and money when shopping online and in stores. It has more than 120 employees across Paris, Barcelona, and New York, and more than 7 million users. Joko is expanding internationally, with the US as its biggest priority, and aims to make the US its largest market within three years.

The Account Manager will join Joko’s founding US commercial team and manage a portfolio of US merchant partnerships. Working closely with the Co-founder and CRO and the wider Partnerships team, the role focuses on building lasting partner relationships, growing account revenue, negotiating offers, and developing new partnerships with brands, affiliate networks, and agencies. The position also contributes to the development of account management processes and shares market feedback with Product and Marketing. The role is based in New York; candidates should be based there or ready to relocate.

Requirements

• At least 5 years of experience in account management, partnerships, sales, or a related commercial role.
• A track record of growing commercial relationships, finding opportunities within existing accounts, and delivering against revenue goals.
• Ability to understand partner needs, build compelling proposals, and negotiate mutually valuable agreements.
• Understanding of online retail and affiliate marketing.
• Ability to use account and campaign data to assess performance, prioritize opportunities, and make clear recommendations.
• Clear and persuasive verbal and written communication skills, and ability to build trusted relationships.
• Thoroughness in proposals, commercial terms, campaign coordination, and reporting, with reliable follow-through.
• Based in New York or ready to relocate.
• Fluent in English.

Nice To Haves

• Experience working in a fast-paced technology company or startup.
• Experience with affiliate networks.

Responsibilities

• Manage a portfolio of merchant partners, build plans around their goals, and identify opportunities to grow revenue and deepen relationships.
• Negotiate commission rates, cashback offers, and campaign terms that benefit users and partners while supporting commercial goals.
• Build relationships with brands, affiliate networks, and agencies, secure access to relevant affiliate programs, and turn opportunities into active partnerships.
• Monitor account and campaign performance, identify the drivers of results, and recommend improvements.
• Prepare presentations and business reviews that demonstrate the value Joko delivers to partners.
• Improve account management processes, contribute to commercial priorities, and support new teammates as the team grows.
• Represent Joko in partner meetings and at industry events.
• Share merchant feedback and market insights with Product and Marketing to help shape Joko’s US offering.

Benefits

• Flexible remote work arrangements, including office or home working for Paris-based employees and coworking access and a budget for employees elsewhere.
• Ability to work from most countries for up to 3 months per year.
• Top-market compensation.
• Equity for everyone.
• A half-day each week dedicated to developing skills with AI tools.
• Yearly offsite and a budget for team-building events and monthly in-person gatherings.
• Contribution to a ClassPass subscription.
• Eight weeks of fully paid leave for the second parent.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed