Account Manager, Canada

Roku•Toronto, ON

23h•CA$72,000 - CA$86,400•Hybrid

About The Position

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. About the team At Roku, we like to say that there are no bystanders, which is as accurate in the advertising team as it is in every other facet of the company. We work together to ensure our clients understand this new world of advertising, make the best possible decisions to support their own goals, and drive advertiser interest and engagement across the board. About the role The successful candidate will be a vital link between our clients and Roku’s campaign delivery teams, which requires someone with a passion for data, process, and customer success and will enjoy aligning closely with other cross-functional groups. You will help the sales team maximize strategic solutions, which directly impact our ability to deliver and exceed on client’s marketing and advertising objectives. This position requires strong communication skills and attention to detail in a fast-paced sales environment. As we look to grow our advertising strategy within Canada, you will be excited to play a key role in translating customer advertising objectives into data-driven, effective advertising packages. The estimated base salary for this position is between CAD72,000 - CAD86,400 annually. This role is eligible for equity awards and incentive compensation/commissions. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This posting is to fill a vacancy on our team, unless otherwise noted. This role is eligible for health insurance, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. Roku uses AI tools in its recruiting processes.

Requirements

3+ years’ experience in account management/client services at an ad tech company or media planning at an agency
Experience in display and video advertising with a premium publisher or agency, programmatic video executions and workflows, working in or trading within DSP platforms, and report creation and interpretation via Salesforce, Excel, PowerPoint & Looker
Must be driven, highly organized self-starter with a bias towards action and an eye towards prospecting, driving team business development goals
A growth mindset with a passion for learning & development. Be comfortable in the grey. Bring a positive demeanor and an intrapreneurial spirit knowing the functionality of the job today could be vastly different than yesterday and tomorrow
Strong desire for collaboration, creative brainstorms, and proactive client engagement
Familiar with commercial digital ad serving tools for video and display
Analytical, project management, deadline-drive, and process-oriented personality
Self-starter, comfortable working in a fast-paced, growing environment
Located in Toronto and committed to a hybrid office policy

Responsibilities

As an Account Manager, you will work to support the Canadian ad sales team.
Account Management team members at Roku are involved in each step of the sales cycle, from planning & presale to launch, execution, reporting & billing, serving as the lead day-to-day POC for advertiser/ad agency relationships on campaign management
Pro-actively manage renewal for current clients
Partner closely with ad operations & other business operations teams on campaign activations & optimizations
Frequent monitoring & reporting campaign status to key stakeholders –including external and internal campaign updates, recaps & useful insights, screengrabs, and video captures
Ensure on-time & ease of launch for clients for all product offerings
Serve as the liaison between the client, Roku creative services, and ad operation teams –support Roku best practices & ad guidelines on design and approach for assets
Provide regularly scheduled communications and campaign updates with clients and internal stakeholders –you are responsible for keeping all parties informed and on schedule, a monumental and complex task
Present insights, data & campaign metrics during client meetings
Support Roku billing efforts for our clients from invoice to payout