Account Manager, Manufacturing
About The Position
The Account Manager will produce positive sales growth for a specific geography or vertical market, managing an average of 15 current customers and an average annual business volume of $3.5 million to $4 million. The role uses Grainger’s Salesforce customer relationship management (CRM) system for daily business activities and reports to the District Sales Manager of Manufacturing. The Account Manager understands customer goals and changing needs, monitors market developments, oversees support for managed inventory tasks, and provides solutions that grow profitable sales. The role also develops account penetration strategies, including regular business reviews for essential customers, to maximize sales. Travel to each customer in the aligned market is required at least monthly, or more frequently as needed.
Requirements
- High school diploma or GED.
- At least 3 years of direct outside sales experience.
- Experience with sales forecasting, opportunity management, and customer planning.
- Process discipline and the ability to align planning goals with a pipeline development process to grow market revenue.
- Ability to use the sales process to uncover customer objections or concerns and determine appropriate solutions.
Responsibilities
- Produce positive sales growth for a specific geography or vertical market.
- Understand customer goals and remain alert and responsive to changing customer needs.
- Demonstrate knowledge of market data and use available resources to respond quickly to developments in customers’ businesses.
- Oversee support of managed inventory tasks to deepen customer understanding, increase contacts within customer groups, and improve sales results.
- Provide solutions that grow profitable sales by understanding Grainger’s Value Proposition.
- Develop account penetration strategies, including regular business reviews for essential customers, to maximize sales.
- Use Salesforce CRM to perform daily business activities.
- Travel to each customer in the aligned market at least once per month, or more frequently as needed.
Benefits
- Medical, dental, vision, and life insurance coverage starting on day one.
- Six free sessions each year with a licensed therapist.
- 18 paid time off days annually for full-time employees, prorated based on employment start date.
- Six company holidays per year.
- A 6% company contribution to a 401(k) retirement savings plan each pay period, with no employee contribution required.
- Employee discounts.
- Tuition reimbursement.
- Student loan refinancing.
- Free access to financial counseling, education, and tools.
- Maternity support programs and nursing benefits.
- Up to 14 weeks of paid leave for birth parents and up to 4 weeks of paid leave for non-birth parents.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
