Account Manager, Puerto Rico

Merck•Burlington, MA

About The Position

The Account Manager for Process Solutions Americas is responsible for increasing MilliporeSigma’s market share and revenue by collaborating with customers to solve challenges, maintaining existing business, and identifying new opportunities. Based in Puerto Rico on the Pharma Processing Americas team, the role sells a broad portfolio of GMP products and services to biopharmaceutical customers, including raw materials, filtration and purification technologies, single-use and multi-use process technologies, and services. The Account Manager creates value for customers and MilliporeSigma, strategically manages projects and resources for long-term profitable growth, and ensures quarterly and annual targets are achieved or exceeded. The position is based in Puerto Rico and involves local customer travel three days per week, as well as travel to trade shows and training one to two times per year. The position may be eligible for sales or performance-based bonuses. The role does not offer work authorization sponsorship; external applicants must be eligible to work in the United States.

Requirements

BA/BS in Chemistry, Biological Sciences, Business, or a similar discipline.
At least 3 years of experience in bioprocess technology operations, process manufacturing development, or engineering.
At least 1 year of sales or commercial experience in the pharmaceutical and/or biopharmaceutical marketplace.
Bilingual in English and Spanish.

Nice To Haves

Understanding of biopharmaceutical drug production processes and unit operations.

Responsibilities

Increase market share and revenue by collaborating with customers to solve their challenges.
Maintain existing business and identify new business opportunities.
Sell a broad portfolio of GMP products and services to biopharmaceutical customers, including raw materials, filtration and purification technologies, single-use and multi-use process technologies, and services.
Create value for customers and MilliporeSigma.
Strategically manage projects and resources to support long-term profitable growth.
Achieve or exceed quarterly and annual targets and goals.
Identify customers’ needs, goals, and challenges and provide appropriate solutions through the positioning of products, services, and expertise.
Provide accurate and detailed territory forecasts.
Regularly use sales tools, including CRM, social media, and literature.
Complete required training on time.
Collaborate with business partners, including customer service, technical service, field marketing, technology management, and demand planning.
Travel locally to customers three days per week and attend trade shows and training one to two times per year.