Account Manager - Client-Facing - Remote
Atomic HR•Miami, FL
•$80,000 - $100,000•Remote
About The Position
We’re hiring an Account Manager to own client relationships end-to-end while guiding high-level, full-funnel strategy alongside our internal channel teams. This role is equal parts relationship, performance storytelling, and strategic direction — helping clients stay confident, aligned, and growing. You’ll be the primary strategic partner for a portfolio of high-growth eCommerce brands, leading recurring meetings, translating performance into clear narratives, and turning client feedback into actionable internal direction.
Requirements
- 3+ years in Account Management, or a similar client-facing role (agency experience strongly preferred)
- Strong understanding of performance marketing fundamentals and digital channels (paid media, CRO, creative, SEO)
- Comfortable pulling insights from eCommerce metrics like ROAS, AOV, LTV (and communicating them clearly)
- Excellent client relationship management and communication skills (clear, calm, strategic)
- Strong organization + follow-through across meetings, action items, and internal coordination
Nice To Haves
- You like owning client relationships and driving strategy
- You can turn performance numbers into a story clients instantly understand
- You’re proactive and naturally spot issues before they become problems
- You love cross-functional collaboration and keeping teams aligned
- You care about outcomes — not just reporting
Responsibilities
- Own client relationships for a portfolio of eCommerce brands as the primary point of contact and trusted advisor
- Lead bi-weekly client meetings, translating data into clear, strategic narratives and next steps
- Review performance across key metrics and accounts, spotting trends, shifts, opportunities, and risks early
- Guide full-funnel strategic direction by interpreting performance and recommending priorities that drive growth
- Translate client communication into actionable internal direction, ensuring teams have the context needed to execute well
- Reinforce value and impact proactively, helping drive strong retention through clear communication and strategic leadership
Benefits
- Health insurance
- 401(k) with employer match
- 3 weeks combined PTO + sick time, plus 10 paid holidays
- $500 quarterly learning stipend
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
