Account Manager - Dallas, TX (U.S.A)
About The Position
We are seeking an experienced, hands-on Account Manager to join our Sales team in Texas. The ideal candidate will be based at our Dallas material gallery, and responsible for being the first point of contact for many design clients (Architects, Designers, Installers and retail end clients). Working closely with key Architectural and Design clients, helping to bring their projects to life through use of our materials. The Account Manager will be instrumental in building new and servicing existing relationships across the wider Texas market. Growing new industry partnerships and working closely with a Business Development Manager in the servicing of existing relationships. Splitting time between client service / business development from material gallery leads. This position is in-person and will report into our Showroom Sales Team Leader.
Requirements
- Proven experience in a relevant sales/retail or hospitality role.
- The ability to confidently manage client relationships and general day-to-day enquiries.
- Strong (verbal and written) communication skills with an ability to build strong relationships.
- Good attention to detail in handling business development leads and managing projects from lead to delivery.
- An interest in architecture and design.
- The ambition to grow and develop existing client relationships through exceptional service and product counsel.
- Understanding of sales principles and ability to deliver excellent customer experience.
- Full permanent working rights for this position.
Responsibilities
- Manage and oversee the Eco Outdoor material gallery (Mon-Fri, 8:30am-5:00pm), maintaining a best-in-class, top-presented environment at all times.
- Set up the gallery weekly for trade and retail clients, curating food/grocery selections and merchandising displays.
- Oversee the gallery's physical condition, maintenance, and vendor/contractor relationships.
- Curate and host client events with Business Development, managing planning, product setup, catering, and beverages.
- Research prospective clients (size, needs, value opportunities) and partner with your Business Development rep to scope solutions.
- Deliver after-sales support and prompt, accurate responses to client queries.
- Build strong client relationships through regular communication and promote new products/services to existing customers.
Benefits
- Company laptop and phone provided
- 20 days PTO
- 10 paid holidays (plus your birthday!)
- Paid parental leave
- A 50% off employee discount on Eco Outdoor products
- Full health benefits offered after 60 days
- 401(k) plan with 4% max employer match
- Opportunities to grow, develop and craft a career you’re proud of within the global Eco Outdoor business
- The opportunity to give back via our Social Housing and Sustainability initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
