Account Manager (Meritain Health)
About The Position
The Account Manager partners with Account Executives to service clients, build strong external and internal relationships, and support customer satisfaction, membership, and revenue for existing customers. The role includes developing client relationships to support renewals and retention, carrying out tactical parts of the account team's business plan, collaborating with account team members and functional support areas on service or complex product issues, and assisting with client installations. Attendance at open enrollment meetings is required. Travel may be required up to 25%, including possible overnight travel.
Requirements
- 2–5 years of health insurance industry experience.
- Proficiency with desktop software applications such as email, Word, PowerPoint, Teams, Salesforce, and AI.
- Strong critical-thinking, time-management, and organizational skills.
- Ability to travel up to 25%, with possible overnight travel.
- High school diploma plus 4 years of relevant experience.
Nice To Haves
- Self-funded insurance experience.
- Stop-loss knowledge.
- Active Life and Health License in the state of residence.
- Bachelor's degree.
Responsibilities
- Develop working relationships with client contacts to support case renewal and retention.
- Execute tactical components of the account team's business plan for customers.
- Collaborate with account team members and functional support areas on services or complex product issues.
- Collaborate with team members on client installation.
- Attend open enrollment meetings.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources, based on eligibility
- Eligibility for a CVS Health bonus, commission, or short-term incentive program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
