Account Manager – AEC

Esri•San Antonio, TX

2h•$70,304 - $131,040

About The Position

Esri is seeking an Account Manager to join its Architecture, Engineering, and Construction (AEC) account team. The role combines AEC experience and an understanding of geospatial technology to help new and existing customers optimize and expand their use of Esri technology, identify growth opportunities, and apply expertise to advance their missions and goals. The Account Manager works collaboratively with customers and internal teams to develop strategies that address organizational challenges. The position involves building customer relationships, identifying business opportunities, understanding customer needs and purchasing processes, communicating the value of Esri technology, and managing sales opportunities. Esri describes its culture as supportive of creativity, collaboration, and passion, and committed to customer success. The position requires domestic or international travel of 25–50%. A reasonable estimate of the base salary range is $70,304–$131,040 USD. Visa sponsorship is not available; applicants must be authorized to work for any employer.

Requirements

At least 1 year of enterprise sales and/or relevant consulting or program management experience.
Experience creating partnerships and establishing oneself as a trusted advisor to customers.
Understanding of account planning and opportunity strategy creation.
Demonstrated knowledge of AEC and new technology trends, and ability to translate that knowledge into customer solutions.
Ability to negotiate, present, and support visual storytelling across all levels of an organization.
Ability to travel domestically or internationally 25–50%.
Bachelor’s degree in GIS, business administration, or a related field.
Must be authorized to work for any employer; visa sponsorship is not available.

Nice To Haves

Understanding of GIS, Esri technology, and AEC and how they relate to one another.
Experience managing the sales life cycle.
General knowledge of data science or spatial analysis and how it is used to solve problems and uncover organizational patterns and trends.
Knowledge of industry fiscal years, budgeting, and procurement cycles.
Master’s degree in GIS, business administration, or a related field.

Responsibilities

Prospect, develop, and implement location strategies for organizations.
Maintain a healthy pipeline of business growth opportunities for new and existing customers.
Use social media and other avenues to build a professional network.
Participate in trade shows, workshops, and seminars.
Demonstrate industry knowledge and explain its relevance to GIS applications.
Identify key organizational stakeholders and business drivers.
Understand customer budgeting and acquisition processes.
Use solution-selling skills to understand customers’ needs and business challenges.
Articulate the strength and value of Esri technology in the AEC industry.
Conduct research and pursue professional development to anticipate customer needs.
Execute account management and sales processes for opportunities.
Use whiteboard sessions and other visual storytelling techniques to propose suitable solutions.
Apply domain knowledge in collaboration with Esri teams to define and execute account strategies.
Take initiative and use resourcefulness to resolve issues.