Account Manager, Insurance - South Barrington, IL

American Global • South Barrington, IL

20h

About The Position

American Global is seeking an Account Manager to join its Insurance team in South Barrington, Illinois. The role serves as the primary day-to-day contact for clients, coordinates account services, analyzes client risk profiles and insurance documents, and develops marketing and renewal strategies with clients and the account management team. It supports construction-industry clients by handling insurance coverage, renewals, claims, endorsements, audits, proposals, and related account needs. The Account Manager also builds client and carrier relationships, conducts data analysis and research, supports and trains Account Associates, and provides coverage for other team members when needed. The position requires maintaining an insurance license and continuing education requirements.

Requirements

• Strong technical property and casualty insurance knowledge.
• Typically 2 to 5 years of industry experience.
• Time management skills and the ability to prioritize work.
• Attention to detail.
• Problem-solving skills.
• Professional written and verbal communication skills.
• Proficiency in Applied Epic, Microsoft Office products, and Adobe Pro.
• Valid driver’s license and reliable transportation.
• Ability to travel as required.

Responsibilities

• Serve as the primary day-to-day client contact and manage client service needs.
• Present customized solutions to clients and prospects clearly and professionally.
• Communicate client needs to the account management team and coordinate services such as claims reviews, insurance training, kickoff meetings, stewardship meetings, and renewal strategy meetings.
• Analyze client risk profiles and develop marketing strategies with the team and clients.
• Review client documents, including quotes, binders, policies, and endorsements, and recommend improvements or amendments.
• Cultivate local carrier relationships to support the company’s visibility and credibility in the construction insurance marketplace.
• Participate in off-site carrier, client, and prospect meetings as required.
• Conduct research and compile information into presentation format.
• Assist with training and overseeing Account Associates.
• Review, analyze, process, and follow up with clients regarding endorsements, subcontractor certificates and endorsements, policy audits, cancellation notices, invoice collections, unit stat cards, renewal requests, insurance proposals, renewal exposures, coverage quotes, premium financing, certificate checklists, claims reviews, fee agreements, premium allocations, and experience modification analysis and projections.
• Bind insurance coverages, address binding subjectivities, and convert insurance proposals to summaries of insurance after binding.
• Conduct in-depth analyses of exposures, losses, premiums, rates, collateral, experience modification, and deductible levels.
• Identify key client personnel and build and maintain effective, sustainable relationships.
• Maintain ongoing communication with clients and industry partners to provide a high level of customer service.
• Provide backup for other team members during their absences.
• Maintain insurance license and continuing education requirements.
• Perform additional responsibilities as required.

Benefits

• Comprehensive benefits package.
• 401(k) with an employer match of up to 5% of salary.
• Leadership training and support.
• Work-life balance offerings, including Summer Fridays, flexible work arrangements, and mental health services.
• Education and student loan assistance.
• Competitive salary commensurate with experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed