Insurance Account Manager

Aon•Chicago, IL
•Hybrid

About The Position

NFP, an Aon company, is a consultative advisory organization that helps companies and individuals address risk, workforce, wealth management, and retirement challenges. Pro Financial Services provides insurance solutions for professionals and organizations in sports, entertainment, business, and medicine. The Insurance Account Manager manages existing client portfolios and new business accounts, supporting each insured client’s file from initial application and quoting through underwriting, policy binding and issuance, renewals, and selected claims-processing activities. The position is hands-on and collaborative, with varied responsibilities and changing priorities. The role follows a hybrid schedule, with three days per week in the office, in a climate-controlled office environment. The position offers a base salary of $55,000–$70,000 and may be eligible for performance-based incentives.

Requirements

  • Advanced computer skills, including strong Excel, Word, and email skills.
  • High attention to detail.
  • Time management skills and ability to prioritize tasks.
  • Commitment to providing high-quality customer service.
  • Strong planning and organizational skills.
  • Ability to multitask and adapt in a fast-paced, changing environment.
  • Exceptional oral and written communication skills and a professional style.
  • Critical-thinking and problem-solving skills.
  • Proactive, enthusiastic attitude.
  • Results-oriented team-player approach.
  • Ability to build rapport and collaborate with colleagues and external partners.
  • Life, Accident & Health license, earned or to be earned within one year of hire.

Nice To Haves

  • Undergraduate or associate degree.
  • Surplus Lines experience.

Responsibilities

  • Manage an existing portfolio of clients and handle new business accounts.
  • Manage all aspects and stages of an insured client's file, including initial quoting, coordinating underwriting and policy binding, potential claims handling, and other assigned duties.

Benefits

  • Paid time off and paid holidays.
  • 401(k) with employer match.
  • Exclusive discount programs.
  • Health and wellness programs.
  • Potential eligibility for performance-based incentives.
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