Account Manager (Orlando / Tampa)

Talent Acquisition Team•Tampa, FL

20h

About The Position

Join Aspen Surgical’s Commercial Sales Team as an Account Manager in the Acute Sales segment. The role serves as a subject matter expert on Aspen’s full portfolio of products used in hospitals and surgery centers, with responsibility for growing existing accounts and increasing product usage across the United States. The Account Manager supports customer satisfaction, product adoption, account expansion, and sales growth in coordination with Account Executives and other internal teams. The position involves extensive customer-facing work at hospitals and surgery centers, including product trials, implementation, clinical support, in-service training, stakeholder management, and account planning. It also includes sales funnel management, contract negotiation, customer inquiries, trade show representation, and collaboration with marketing and strategic accounts teams. Travel is required 80% of the time, including overnight travel as needed.

Requirements

Bachelor’s degree, or a combination of education and experience.
At least 3 years of accomplished business-to-business sales experience.
Knowledge of the market landscape for surgical instruments and/or endoscopy.
Experience with medical device products, both capital and disposable, for specific surgical procedures and settings.
Excellent computer skills, including Microsoft Office Suite and Excel, and experience with Salesforce.
Valid driver’s license issued in one of the 50 states, with no prior suspensions or revocations; must be maintained during employment.
Ability to travel 80% of the time, including overnight travel as needed.
Ability to become fully credentialed to enter hospitals and surgery centers.
High level of proven business and financial acumen.

Nice To Haves

At least 2 years of operating room sales experience.
Energetic, outgoing, and excited about joining a growing company and increasing market share.

Responsibilities

Renew and expand business channels to grow sales within current accounts.
Identify opportunities to expand into new product categories and increase usage of existing categories.
Provide portfolio options, develop quotes, process orders, and follow up to ensure customer satisfaction.
Support successful product trials and implementation, conduct cross-referencing, and provide clinical support at assigned facilities.
Assist with or lead in-service activities to support product adoption across Aspen’s portfolio.
Manage stakeholders, train clinical teams, ensure product usage, drive customer satisfaction, and defend Aspen’s position in person and virtually.
Support the Account Executive in coordinating pursuits within the geography.
Collaborate with the Account Executive on account strategy, implementation, expansion planning, and other account management activities.
Provide technical information to staff consistent with product user manuals and instructions for use.
Use Salesforce.com to manage sales funnel opportunity development and at-risk business.
Work with the marketing team to identify industry insights from whitepapers and case studies and leverage them in selling efforts.
Implement sales campaigns to meet Aspen’s goals.
Work with the Director of Strategic Accounts to support broader targeted strategic account strategy.
Conduct product cross-referencing and respond to pricing- and service-related inquiries.
Build and manage relationships with key decision makers.
Represent the company at local, regional, and national trade shows to promote products and services.
Negotiate and manage contracts and contractual obligations for key customers.