Account Manager – Client Relations & Inside Sales

AeroBase Group • Melbourne, FL

4d • Onsite

About The Position

AeroBase Group is hiring Account Managers at its Melbourne location to build long-term client relationships and serve as the primary link between the business and its clients. The role is suited to driven, coachable people with strong communication and work habits; specialized industry experience is not required, and hands-on training and tools are provided.

Account Managers handle inbound customer requests, inquiries, and orders by phone and email. They help clients identify products, provide price quotes, guide orders from inquiry through delivery, resolve order, shipping, and inventory concerns, and maintain accurate client records and systematic follow-ups to encourage repeat business.

The position offers a weekday schedule of Monday through Friday, 8 AM to 5 PM, with no weekend shifts or mandatory late nights. The listed realistic first-year earnings are $50,000–$60,000, comprising base pay and performance incentives.

Requirements

• Self-motivated, dependable, eager to learn, and comfortable in a structured team environment.
• Able to connect with people, build rapport, and handle client inquiries professionally.
• Able to multitask, keep notes organized, and prioritize daily follow-ups.
• Solid everyday computer skills, including email, web research, and MS Office/Excel, and ability to learn internal CRM databases.
• Clear, confident spoken communication and professional email etiquette.
• High school diploma or equivalent required.
• No specialized industry experience is required.

Nice To Haves

• Associate's or Bachelor's degree.
• Background in retail sales, banking or financial services, hospitality, restaurants, customer service, college-level entry into sales, inside sales, or call center work.

Responsibilities

• Manage inbound customer requests, inquiries, and orders by phone and email.
• Help clients find suitable products and provide competitive price quotes.
• Guide orders from inquiry through delivery.
• Troubleshoot order concerns, shipping timelines, and inventory questions to support customer satisfaction.
• Maintain accurate client records, log interactions, and follow up systematically to maximize repeat business.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan with company matching.
• Paid holidays and PTO accrual.
• Base pay plus performance incentive; realistic first-year earnings of $50,000–$60,000.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED