Account Manager I/II

Nexxen•New York, NY

About The Position

Nexxen empowers advertisers, agencies, publishers, and broadcasters globally to leverage data and advanced TV solutions. Our technology stack includes a demand-side platform (DSP), supply-side platform (SSP), and the Nexxen Data Platform. Joining Nexxen means being part of a team transforming advertising with creative, flexible, and unified solutions, guided by the Nexxen Way principles: Customer Centric, Curious Mindset, and Collaborative with No Ego.

Requirements

3+ years of experience in digital media, client services or account management
Self-motivated, with a willingness to learn about products, technology, customers, and competitors
Process-oriented with strong attention to detail
Strong organizational, analytical, and project management skills
Proficiency with tools such as Salesforce, ad servers, and brand safety/verification partners
Ability to work cross-functionally while prioritizing multiple requests and responsibilities
Strong verbal and written communication skills in a consultative, client-facing environment
Advanced PowerPoint and Excel skills, including pivot tables, charting, and working with large data sets
BA/BS required

Nice To Haves

advanced degree preferred

Responsibilities

Own the client-facing relationship post-sale, delivering superior client service through premium campaign management, relationship development, account retention, and upsell activities.
Communicate proactively with clients and collaborate with internal teams and external partners on their behalf.
Maximize client retention, consult on new offerings and solutions, and drive upsell revenue through best-in-class reporting, insights, and results.
Build and maintain strong relationships with new and existing clients to maximize satisfaction, retention, and growth.
Identify client needs and implement strategies that drive revenue for Nexxen.
Serve as the liaison between clients and internal teams to coordinate campaign updates, upsell opportunities, and resolve delivery and performance issues.
Manage the campaign launch process end-to-end, including kickoff calls, strategy recommendations, asset collection, optimization, and performance reporting.
Use Salesforce and internal systems to ensure all campaign information remains accurate and up to date.
Develop deep knowledge of Nexxen’s product offerings and best practices for campaign effectiveness and cross-selling.
Support onboarding of new clients through platform demos, training, and ongoing education.
Analyze data, trends, and market insights to inform campaign recommendations and identify upsell opportunities.
Support regional growth goals quarter over quarter and act as the primary point of contact for day-to-day client needs.
Operate under the supervision of the Manager of Client Services.
Partner with other Account Managers to support team performance and collaboration.