Account Manager - Orange County

frontdoor, Inc.•Irvine, CA

12h•$65,000 - $75,000•Onsite

About The Position

Frontdoor is hiring an Account Manager to build and maintain long-term relationships with real estate partners and stakeholders in the Orange County territory. The role serves as a liaison between partners and internal teams, managing accounts and client relationships, meeting sales goals, and driving account growth. It requires a consistent in-person presence with partners, timely communication across multiple channels, and successful delivery of solutions aligned with partner and customer needs. The Account Manager is responsible for daily sales and customer-service activities that increase orders and sales, contribute to national relationships in the assigned territory, communicate initiative progress, and track account metrics and sales activity in the company-designated CRM. The position resides full time in the geographic area supported. A typical workweek includes in-person presence approximately four out of five workdays, visiting realtor offices and attending meetings, events, and conferences. Travel may be by personal vehicle or other transportation to nearby locations, or by air as needed. The role includes regular driving, sometimes for extended periods, and may involve early mornings, late nights, or overnight trips. Compensation is listed at $65,000–$75,000 per year, with actual base pay dependent on skills, qualifications, responsibilities, experience, and location. Certain roles may also be eligible for additional rewards and incentives.

Requirements

High school diploma or equivalent required.
At least 5 years of experience and proven results in a sales capacity.
Effective problem-solving skills to help resolve customer complaints or needs.
Verbal and written communication skills to communicate product ideas to clients.
Up-to-date understanding of industry consumer behavior.
Customer-service and interpersonal skills for working with different types of customers and clients.
Analytical skills for analyzing client data.
Time-management and multitasking skills to handle multiple tasks and clients.
Results-driven approach, persuasiveness, and strong negotiation skills.
Strong organizational skills and attention to detail.
Ability to work, drive, or travel for long periods, potentially including early mornings, late nights, or overnight trips.
Ability to operate a motor vehicle for extended periods, hold a valid driver’s license, and maintain a clean driving record.
Ability to meet physical demands that may include prolonged sitting and driving, lifting or carrying equipment, navigating varied environments, and standing, walking, bending, stooping, or kneeling.
Ability to lift, carry, push, or pull materials, often weighing 10–50 pounds; the posting also specifies occasionally moving up to 10 pounds.
Visual acuity, including near and far vision, peripheral vision, depth perception, and ability to drive at night, as well as hearing sufficient to operate vehicles and navigate sites safely.
Ability to handle varied and sometimes extreme temperatures, noise, and weather conditions during travel.
Ability to sit at a computer intermittently for up to eight hours per day and perform repetitive hand and finger movements while using computers and phones.

Nice To Haves

Bachelor’s degree preferred.
Some experience in the home warranty and/or real estate industry preferred.
Enthusiastic self-starter with a high degree of self-confidence and motivation.
Dedication to professionalism.
Passion for sales and accountability to results.

Responsibilities

Serve as the primary point of contact and build long-term relationships with real estate partners.
Develop trusted-advisor relationships with accounts, partner stakeholders, and executive sponsors.
Maintain a consistent in-person presence with partners and respond promptly by email, phone, online presentations, screen-share, and in-person meetings.
Execute daily sales-driven and customer-service activities to increase production, orders, and sales and meet or exceed company objectives.
Ensure timely and successful delivery of solutions according to partner and customer needs and objectives.
Contribute to national relationships in the assigned territory to meet contractual agreements.
Clearly communicate the progress of ongoing initiatives to internal and external stakeholders.
Increase job knowledge through educational opportunities, professional publications, personal networks, professional organizations, and representing the brand at industry events.
Track account metrics and enter sales-related activities into the company-designated CRM.
Assume other duties as assigned.