Account Manager - US Hospitality Market

DayuseMontreal, QC
CA$70,000 - CA$80,000Hybrid

About The Position

Dayuse is looking for an Account Manager to join the Sales & Account Management team in Montreal. This role is ideal for someone with expertise in hotel distribution, including OTAs, wholesalers, and revenue management. The Account Manager will be responsible for growing and protecting the revenue generated by a portfolio of approximately 500 US partner hotels. This is a strategic position aimed at supporting the rapid expansion of the US market by providing a dedicated point of contact for partner hotels. The role involves negotiating rates, time slots, and room allocations, analyzing hotel performance data, building business reviews, and deploying projects to unlock market potential. The Account Manager will collaborate with various internal teams, including Customer Service, Business Development, Data, and Marketing, and will report to the Regional Director.

Requirements

  • At least 3 years of experience in Account Management, Revenue Management or Distribution, ideally within an OTA (Expedia, Booking...), a wholesaler, a travel agency, or a hotel group.
  • Bilingual/native in English.
  • Knowledge of the US hotel market and its dynamics.
  • Ability to read hotel performance data, draw conclusions, and turn them into concrete initiatives.
  • Organized and rigorous.
  • Proactive and willing to take initiative.

Nice To Haves

  • Experience with Tableau and HubSpot.

Responsibilities

  • Own the day-to-day, individualized management of around 500 US partner hotels, and grow their monthly revenue on Dayuse.
  • Negotiate rates, time slots and room allocations directly with Revenue Managers and Hotel Directors, so each partner captures more daytime demand.
  • Build and analyze Business Reviews (KPIs via Tableau) hotel by hotel and group by group, and turn each one into an action plan the partner actually implements.
  • Build productive, lasting relationships with partners across multiple US markets and cities (from airport zones to leisure destinations).
  • Deploy high-value projects on your market: new offer formats, Virtual Credit Cards (VCC), additional services, reactivation of cities in decline.
  • Report weekly to Yves on portfolio performance, market activity, and the initiatives you are driving.

Benefits

  • Comprehensive healthcare coverage
  • Fixed salary + bonus + overachievement plan
  • Welcome Campus for onboarding
  • Multicultural, committed, and supportive team environment
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