(USA) Market Manager, Walmart US

Walmart•Moraine, OH

7d•Onsite

About The Position

This role provides supervision and development opportunities for facility management across multiple facilities. The Market Manager ensures competitive talent by championing HR initiatives, addressing business needs, promoting opportunities to attract and retain a high-performing workforce, and guiding leadership development. They implement and model customer service standards, ensuring excellence in store standards and understanding unique customer needs to create an enhanced customer experience. Compliance with company and legal policies, including environmental compliance, is maintained through loss prevention, safety, and compliance controls. The Market Manager drives operational excellence, leads change efforts, conducts competitor assessments, monitors continuous improvement programs, and provides feedback for process improvements. They are responsible for the overall financial performance of the market, including preparing financial reports, managing budgets, identifying trends, advising on cost control, and resolving budgetary issues. The role involves developing and implementing strategies to attract and maintain a skilled workforce, fostering a culture of integrity and ethics, and building internal and external partnerships to achieve business goals. Key values include respecting the individual by building high-performing teams, embracing differences, creating a culture of belonging, and empowering associates. Acting with integrity involves maintaining high standards, modeling Walmart values, and supporting the company's goal of becoming a regenerative company. Serving customers means putting them first, adapting to their needs, and applying EDLP and EDLC business models. Striving for excellence involves continuous improvement, adopting new technologies, and supporting associates through change.

Requirements

5 years experience supervising Management Associates OR 3 years experience as a Store Manager OR 5 years supervising managers who have P&L responsibility and make employment decisions.
Effective January 26, 2019 - associates will be required to successfully complete all job required trainings and assessments.
Valid driver’s license.

Nice To Haves

Facility Maintenance
Managing Fuel or Convenience Store
Retail Management
Retail Operations
Bachelors: Arts
Bachelors: Science

Responsibilities

Provides supervision and development opportunities for facility management in multiple facilities.
Ensures competitive talent for multiple facilities by championing company human resource initiatives, addressing new business needs or anticipated turnover, promoting opportunities to attract and retain a high performing workforce, ensuring talent pipeline and guiding the leadership development process.
Implements and models customer service standards across multiple facilities by ensuring unbeatable excellence in store standards, understanding unique needs of customer, ensuring enhanced customer experience for the business area, creating an environment for facility managers to set excellent customer service expectations that are aligned with customer needs and expectations and company goals.
Ensures compliance with company and legal policies, procedures and regulations including environmental compliance for multiple facilities by implementing and monitoring loss prevention, safety and compliance controls, overseeing safety operational and quality assurance routines, developing and implementing action plans and providing direction and guidance on executing company programs and strategic initiatives.
Delivers effective execution for the business area by driving operational excellence, holding the management team accountable, initiating and leading company change efforts to maximize desired results, conducting competitor assessments, monitoring the effectiveness and implementation of continuous improvement programs and providing information and feedback for process improvements within the organization.
Drives overall financial performance of the market by preparing, analyzing and reconciling financial reports, creating and administering capital and expense budgets, determining trends and areas of opportunity, advising others on cost control methods and resolving budgetary issues.
Provides overall direction by analyzing business objectives and customer needs, developing, communicating, building support for and implementing business strategies, plans and practices, analyzing costs and forecasts and incorporating them into business plans, determining and supporting resource requirements, evaluating operational processes, measuring outcomes to ensure desired results, identifying and capitalizing on improvement opportunities, promoting a customer environment and demonstrating adaptability and sponsoring continuous learning.
Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps, recruiting, selecting and developing talent, supporting mentorship, workforce development and succession planning, and leveraging the capabilities of new and existing talent.
Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices, developing consequences for violations or noncompliance and supporting the Open Door Policy.
Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives, engaging key stakeholders in the development, execution and evaluation of appropriate business plans and initiatives and supporting associate efforts in these areas.
Respect the individual: Builds high-performing teams, embraces differences in people, cultures, ideas and experiences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, creates opportunities for all associates to thrive and perform.
Respect the individual: Works collaboratively, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence.
Respect the individual: Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair and transparent.
Serve Our Customers and Members: Delivers results while putting the customer first, considers and adapts to how, where and when customers shop and applies the EDLP and EDLC business models to all plans.
Serve Our Customers and Members: Makes decisions based on data insights and analysis, balances short and long-term priorities and considers our customers, fellow associates, shareholders, suppliers, business partners and communities when making plans.
Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience and encourages learning from mistakes.
Strive for Excellence: Drives continuous improvements, adopts and encourages the use of new technologies and skills and supports others through change.