Account Manager

Belt Power LLCMarietta, GA
Onsite

About The Position

At Belt Power LLC, we don’t just move products—we keep our customers’ operations moving. As a full-service distributor and fabricator of conveyor system solutions, we support the processing, manufacturing, and material handling industries with high-quality components, local service expertise, and responsiveness our customers trust. We’re looking for a driven, detail-oriented Account Manager who thrives in a fast-paced environment, enjoys solving customer challenges, and takes pride in delivering an exceptional customer experience from quote to invoice.

Requirements

  • Strong organization and prioritization skills
  • Excellent attention to detail and follow-through
  • Clear, professional written and verbal communication
  • Solid math, computer, and problem-solving skills
  • Proficiency in Microsoft Office (Outlook, Excel, Word)
  • Ability to manage multiple priorities in a fast-paced environment
  • A team-oriented mindset with a customer-first approach

Responsibilities

  • Serve as the customer contact from initial quote through order completion.
  • Build and maintain strong relationships with customers, vendors, and internal partners
  • Respond to customer requests with urgency and professionalism
  • Ensure customer expectations are met—or exceeded—on every interaction
  • Accurately process quotes, sales orders, returns, and purchasing transactions through our ERP system
  • Coordinate closely with outside sales representatives to support customer needs and opportunities
  • Review open order reports daily and proactively resolve issues
  • Estimate delivery dates based on production and logistics schedules
  • Stay current on new products, inventory availability, market conditions, and industry trends
  • Work cross-functionally with sales, operations, and accounting teams
  • Provide accurate customer data to Accounts Receivable
  • Maintain CRM activity, calendars, and multiple customer engagement platforms
  • Represent Belt Power professionally at all times
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