Account Manager

Veem•Toronto, ON

11d•Remote

About The Position

Veem is transforming how businesses move money globally by building a seamless, transparent, and scalable platform for cross-border payments, FX optimization, and embedded financial solutions. They empower businesses from SMBs to large platforms to simplify operations and expand internationally. Veem emphasizes a partner-first approach, collaborating closely with partners to drive mutual growth and unlock revenue streams. The company offers real impact, a high-growth environment, ownership & autonomy, a collaborative culture, and innovation. Veem is seeking a highly strategic and relationship-driven Partner Account Manager (PAM) to own and grow relationships with its most valuable partners. This role is central to driving long-term partner success, increasing payment volume, and unlocking new revenue opportunities through consultative engagement. As a PAM, you will act as a trusted advisor, guiding partners to maximize value from Veem’s global payments platform and identifying opportunities to expand adoption across payments, FX, and card solutions.

Requirements

5+ years in Account Management, Customer Success, or Enterprise Client Engagement
Proven success in growing accounts through upsell and cross-sell strategies
Experience managing large, complex accounts with ownership of revenue or quota targets
Strong executive presence with the ability to influence and engage C-level stakeholders
Excellent communication and presentation skills
Solid understanding of B2B payments
Solid understanding of Foreign exchange (FX)
Solid understanding of Financial operations
Highly organized with the ability to manage multiple accounts and priorities
Self-starter with a growth mindset and strong ownership mentality
Collaborative, with the ability to work cross-functionally in a fast-paced environment

Nice To Haves

Background in fintech, payments, or financial services strongly preferred
Familiarity with card acceptance or payout solutions is a plus
Experience working in high-growth companies (200–500 employees)
Background in fintech or tech companies (non-bank environments preferred)

Responsibilities

Own a portfolio of strategic partner accounts as the primary point of contact
Build deep, trusted relationships with stakeholders across all levels, including executives
Serve as a consultative advisor, aligning Veem solutions to partner business goals
Lead partner onboarding and ensure successful implementation of Veem solutions
Drive adoption across partner ecosystems and their end customers
Deliver a seamless, high-quality onboarding experience
Conduct regular business reviews to assess performance and identify growth opportunities
Provide data-driven insights on international payments, FX trends, and optimization strategies
Identify opportunities to increase: Payment volume, FX transactions, Card adoption, Overall partner engagement
Develop and execute joint business plans with partners
Support co-selling initiatives and embedded payment strategies
Deliver impactful presentations to C-level executives, demonstrating Veem’s strategic value
Partner with Product, Compliance, and Operations to resolve issues and improve partner experience
Advocate for partner needs by providing structured feedback to influence product development
Monitor account performance against growth and retention targets
Maintain accurate reporting and forecasting across your portfolio